Job Overview:
We are seeking a friendly and outgoing individual to join our team as a Host/Host. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and creating a positive dining experience.
Responsibilities:
- Greet guests with a warm and friendly welcome
- Seat guests and manage the seating chart
- Answer phone calls and assist with reservations
- Provide accurate wait times and monitor the waiting list
- Maintain cleanliness and organization of the host/host station
- Assist with taking to-go orders and packaging them properly
- Collaborate with servers, bussers, and kitchen staff to ensure smooth operations
- Handle guest concerns or complaints with professionalism and escalate when necessary
Skills:
- Previous experience in food service or restaurant industry preferred
- Strong guest relations skills with a focus on providing excellent customer service
- Proficiency in using POS systems, preferably Aloha POS
- Ability to multitask in a fast-paced environment
- Excellent communication skills, both verbal and written
- Strong phone etiquette and ability to handle high call volumes
Join our team and enjoy a positive work environment, competitive pay, and opportunities for growth within the company. Apply today to become part of our dynamic team of hospitality professionals!
Job Types: Full-time, Part-time
Pay: $10.00 - $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Paid time off
- Retirement plan
- Vision insurance
Shift:
- 10 hour shift
- 12 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekends as needed
- Weekends only
Ability to Commute:
- Palmyra, PA 17078 (Required)
Ability to Relocate:
- Palmyra, PA 17078: Relocate before starting work (Required)
Work Location: In person