Covina Hills Chevrolet is looking to hire a full time receptionist. Join our team today!
Job Description
Job Title: Showroom Receptionist/Greeter
SUMMARY
Serves as a front-line representative for the dealership. Greets customers as they enter the showroom, answers basic inquiries, and directs them to the appropriate party. S/he must represent the dealership in a professional manner at all times, by telephone or in person.
ESSENTIAL DUTIES
· Essential Duties include the following. Other duties may be assigned.
· Greets showroom customers and determines the nature of their visit.
· Communicates with callers and guests in a professional, friendly and efficient manner, striving to minimize their hold time or wait time.
· Take thorough messages, indicating the caller’s first and last name, company name when applicable, the time, and the message the caller wishes to leave, or transfer caller to employee’s voicemail,
· Communicate messages to the appropriate parties in a timely manner.
· Obtains and records basic demographic information about each customer, using dealership sales control system.
· Hands out brochures and other information to customers.
· Answers basic customer inquiries. Refers more extensive inquiries to the appropriate person.
· Directs customers to the correct department, notifies the appropriate salesperson that a customer is waiting, or introduces the customer to a salesperson.
· Greets customers in the service department during morning rush hour and obtains basic customer information.
· Serves as telephone back-up.
· Serves as clerical back-up.'
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Work Remotely
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: In person