**Overview:**
We are seeking a Customer Service Representative to join our team. The ideal candidate will be proficient in English and possess excellent communication skills. This position involves interacting with customers to provide information in response to inquiries about products and services.
**Responsibilities:**
- Handle inbound and outbound customer calls professionally
- Analyze customer needs and transfer calls to Financial Consultants
- Manage corporate email inbox
- Handle incoming and outgoing mail
**Requirements:**
- Proven customer support experience
- Strong phone contact handling skills and active listening
- Ability to multi-task, prioritize, and manage time effectively
- High school diploma or equivalent; college degree is a plus
This role offers the opportunity to work in a dynamic environment where you can utilize your communication skills to assist customers effectively. If you are passionate about delivering exceptional service and have the required qualifications, we encourage you to apply for this position.
Job Type: Full-time
Pay: $20.00 per hour
Experience level:
Shift:
Weekly day range:
Work setting:
- Call center
- In-person
- Office
Work Location: In person