Orchard Road Animal Hospital is growing and we are looking to add another Client Services Representative to our team!
Location: 1175 Orchard Road, Montgomery, IL
Website: https://www.orchardroadanimalhospital.com
About Us: Orchard Road Animal Hospital is a 4 doctor, privately owned, general practice hospital. We have proudly been serving the community and their pets since 1992, and have been AAHA Accredited since 2001. In addition to medical services, we also offer boarding and grooming for our clients. As a team, we support each other and value every member of the hospital, and have a strong commitment to training and learning.
About the Role: Our ideal candidate will have excellent skills in the following areas: client service, communication, multi-tasking, and computer proficiency. Priority will be given to applicants with experience working in a veterinary hospital.
Job Duties Include:
- Greeting customers and provide excellent customer service
- Answering and triage of incoming calls
- Maintaining accurate medical records
- Working compassionately with pet owners in various emotional states
- Scheduling appointments and procedures
- Monitoring client flow from check-in to discharge
- Processing payments
- Relaying information between clients and medical staff
- Other duties deemed appropriate by management
Benefits:
- Health/dental/vision insurance
- Generous pet care discount
- Paid time off
- Retirement plan
- Flexible schedule
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 35 – 39 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Application Question(s):
- Are you looking for full time, or part time?
Work Location: In person