Overview:
We are seeking a highly organized and detail-oriented individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will play a crucial role in ensuring the smooth operation of our oral surgery office and providing exceptional patient service. As a Public Relations Coordinator, you will be responsible for scheduling lunches with referring offices, visiting other dental offices, plan parties, and creating/distributing holiday items. This is a full-time position with competitive pay and benefits. The office is open Monday, Tuesday, and Thursday from 8AM-4:30PM and Friday 8AM-4PM. The office is closed to patients on Wednesdays, however, front office staff work hours 9AM-4PM to answer calls and update billing accounts.
Duties:
- Schedule and confirm patient appointments using scheduling software (WinOMS)
- Greet patients and provide excellent customer service
- Answer phone calls and respond to inquiries from patients, healthcare providers, and insurance companies
- Maintain patient records and ensure accuracy of medical information
- Assist with medical administrative support tasks such as filing, faxing, and scanning documents
- Coordinate referrals to other healthcare providers as needed
- Collaborate with the healthcare team to ensure efficient patient flow and timely delivery of care
- Follow HIPAA guidelines to maintain patient confidentiality
-Schedule Lunches with referring doctors
-Visit dental offices
-Create and distribute holiday items
-Plan parties
Requirements:
- High school diploma or equivalent
- Previous experience in a medical office or healthcare setting preferred
- Proficient in using medical scheduling software (WinOMS)
- Knowledge of medical terminology and procedures
- Strong communication skills, both verbal and written
- Excellent organizational skills with the ability to multitask and prioritize workload
- Familiarity with phone systems and ability to handle high call volumes
- Attention to detail and accuracy in maintaining patient records
We offer competitive pay based on experience and qualifications. In addition, we provide benefits such as health insurance, paid time off, and opportunities for professional development. If you are passionate about providing exceptional patient care and thrive in a fast-paced environment, we would love to hear from you.
Please note that all positions at our company are paid positions.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Free parking
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Vision insurance
Healthcare setting:
Medical specialties:
Schedule:
Experience:
- Customer service: 1 year (Required)
- Medical terminology: 1 year (Required)
- Computer skills: 1 year (Required)
Ability to Commute:
- Torrance, CA 90505 (Required)
Ability to Relocate:
- Torrance, CA 90505: Relocate before starting work (Required)
Work Location: In person