We have multiple openings in our Peoria and Surrounding Areas.
Morton, Washington, East Peoria and Chillicothe
Member Assistants serve as a front-line member contact that is responsible for processing member account transactions, filling out appropriate forms, resolving member account problems, and answering member questions. Cross sells CEFCU, CEFCU Financial Services (CFS), and CEFCU Investment Services products and services. Maintains individual cash drawer limits and balances nightly. Ensures a positive impact on financial performance by attaining balancing, outage, transaction volume, referral, sales, and Creating Member Loyalty (CML) goals. Maintains member satisfaction through use of CML skills and by presenting a professional image.
Hours:
Monday through Friday 8:45 a.m. – 5:15 p.m.
Saturday 8:45 a.m. – 1:15 p.m.
Note: Flexibility in scheduling required. Saturdays required with a day off during the week.
Required:
- High school diploma or equivalent is required.
- Must be eligible to register with the Nationwide Mortgage Licensing System and Registration (NMLS) to comply with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act).
- Successful completion of the formal Member Assistant Training module.
- Punctual and regular attendance.
- Ability to work with minimal supervision.
- Must possess a current, valid driver’s license, an acceptable driving record, and personal vehicle insurance.
Benefits:
As a CEFCU Member Assistant, you can:
- Earn a Competitive Salary
- Enjoy Work-life Balance with Benefits for Life’s Unexpected Events
- Full-time employees receive up to 50 hours of paid personal time that’s separate from vacation time
- Plan for retirement with CEFCU’s Pension Plan and Deferred Compensation 401(k) plan
- Earn Vacation Time: Full time employees can earn up to 152 hours of paid vacation to use the following calendar year
- Shape Up in the Fitness Center
- CEFCU’s Fitness Center is available free of charge to staff, and is open 5 a.m. to 10 p.m., seven days a week
- Let CEFCU Help Pay for Your Education: CEFCU will reimburse tuition for pre-approved business-related college courses with a final grade of “C” or better for full-time employees
- Unlock Your Leadership Potential with Career Development
- CEFCU’s Management Development Program enhances employees’ leadership skills for future management positions
- CEFCU is now accepting applications for full-time Member Assistant positions for Springfield area Member Centers.
- Successful candidates will possess strong judgment, leadership, decision making and interpersonal skills, a history of positive financial management responsibility; strong performance in a team environment; business development skills along with a proven sales record and a “life-long learning” attitude.
- Bilingual language skills a plus.
For confidential consideration, please complete an application at www.cefcu.com.
Job Type: Full-time
Pay: $17.67 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Referral program
- Vision insurance
Experience level:
Schedule:
Work Location: In person