SUMMARY OF RESPONSIBILITIES
The Cashier is responsible for providing excellent customer service while merchandising, selling and cashiering chocolates, cakes and similar items.
ESSENTIAL FUNCTIONS
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Provide exceptional guest service at all times.
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Greet the guest with a smile in an upbeat and positive manner (use their name if known).
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Merchandise and sell various chocolates, cakes and similar items, answering questions which the guest may have.
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Take cake orders.
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Package chocolates.
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Perform cashiering duties, accurately processing cash, debit and/or credit transactions.
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Extend courteous departures as guests leave by expressing gratitude for their business and invite them to return.
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Resolves guest complaints ensuring guest satisfaction or, if unable to resolve, contact the Manager to handle issue(s).
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Remain familiar with hotel services and local activities in order to respond to guest inquiries.
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Maintain complete knowledge and comply with all Departmental policies, procedures and service standards.
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Performs other duties as assigned.
REQUIRED EXPERIENCE
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Minimum six months previous experience in performing food & beverage cashiering or similar job duties preferred.
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Excellent customer service skills.
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Ability to effectively communicate in English, both in written and verbal forms.
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At least 18 years of age.
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Must have a current Southern Nevada Health District health card.
PHYSICAL REQUIRMENTS
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Frequently lift, carry, push, pull or otherwise move objects weighing up to 25 lbs.
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Walking or standing up to 100% of the time, including movement on slippery and/or narrow surfaces.
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Use tools or equipment requiring a high degree of dexterity 75% of the time.
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Vision, hearing, speaking and literacy (critical).
WORKING CONDITIONS
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Must be available to work on holidays as needed.
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Comply with the brand and hygiene policies.
Ahern Hotel is a luxury boutique hotel and event venue in Las Vegas, Nevada. Acquired in 2019, it is located near the Las Vegas Strip.
Pay: Starting at $15 / hour
Pay:
Benefits:
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Paid time off
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Health insurance
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Dental insurance
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Vision insurance
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Life insurance
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Disability insurance
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401(k)
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Employee discount
Job Type: fulltime
Education: High school degree
Work location: On-site