Please note that this is a contract role providing services to Amazon via Allegis Global Solutions. If you are selected for this role, you will be employed by AGS and will not be an employee of Amazon.
The Alexa UX team is seeking a Conversation Designer to design the voice interaction model for customers across features. This expert will also work closely with UX designers on multimodal devices to define end-to-end conversation interactions across modalities and device form factors.
Key job responsibilities
- Create world-class, user-centered designs and content examples through consideration of UX research, market research, business requirements, customer feedback, and usability study findings
- Demonstrate leadership in driving design concepts that help refine near-term and long-term strategy
- Translate business requirements into use cases and high-level customer experience requirements
- Develop examples and evaluation criteria for essential interaction qualities
- Deliver or present design work to the user experience team, product team, engineering team, Amazon.com leadership, and external partners for review and feedback
- Work with our usability and data mining teams to assess and optimize new and existing features
- Collaborate with other design team members on experiences, frameworks, process, and best practices
Basic qualifications
- Bachelors or Masters Degree in a design related field or equivalent professional experience.
- 3+ years Experience as a voice designer, interaction designer, conversation designer, user interface designer, or similar role
- A portfolio demonstrating relevant design experience and work samples
Preferred qualifications
- Experience in Conversation design, specifically designing voice-forward interactions
- Experience working with advanced machine learning pipelines
- Experience working directly with developers for implementation of designs
- Experience with voice/MM design tools, such as VoiceFlow, Adobe XD, Gliffy, Omnigraffle or Visio
- Deep understanding and leadership on driving design culture for organizations
- Ability to extract complex concepts and quickly turn around sample interactions reflecting a range of options
- Ability to manage ambiguity, work autonomously, and multi-task in an agile environment
- Additional design skills in related fields, including prototyping voice interactions
Location: Seattle (Hybrid) or PST (Remote)
Pay Range: $60 - $67 per hour
Contract Length: 3 Months
AGS is an equal Opportunity/Affirmative Action Employer (M/F/Disability/Veterans). We Will consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information or any other status protected by applicable law.