Store Manager
The Store Manager is a career development position. The Store Manager is the key leadership position for all of our retail stores. This position provides oversight, leadership and operational discipline and training for all locations. This position ensures complete execution of all company programs, such as performance customer service, merchandising and promotional plans. The Store Manager must be fully aware of store conditions at all times, identify and resolve any problems or issues encountered. This role must also must also be fully aware of competitive activity in the market. Constant training and coaching will be key focus. It is important to have fully trained team members, each trained and available for advancement opportunities.
Responsibilities:
- Manage the operational aspects of stores following the guidance of the District Manager
- Ensure that the store is compliant with company guidelines and protocols
- Establish training programs for staff members to improve sales outcomes
- Develop processes for location and individual performance evaluations
- Monitor and control store inventory
- Coordinate transportation and distribution of stock when needed
- Devise and implement sales and marketing campaigns
- Create incentives to motivate employees to meet sales goals
- Collect data and analyze reports to inform decision-making
- Hold employees accountable for their performance through the use of discipline and incentives
- Manage gross margin on a daily basis
- Provide superior customer service leadership
- Review operating statements to identify business trends (sales, labor, profitability, and inventory turns
- Walk the store daily to create work task list and priorities
Requirements and Qualifications
- Associate or Bachelor’s degree in business administration, business management, marketing, or 2 years related field
- Excellent leadership skills; approachable and able to cultivate positive rapport with employees
- Prior experience in management and supervisory roles, sales, marketing, or customer service
- Proficient with computers; familiar with business intelligence software, customer relationship management software, database query software (Microsoft Access, MySQL) and enterprise resource planning software (Microsoft Dynamics GP, SAP, NetSuite ERP, Oracle Fusion Applications)
- Adept at mathematics and finance; able to balance budgets
- Strong time management skills; ability to multitask effectively
- Analytical and problem-solving skills
- Goal-oriented with proven ability to get results
Work Remotely
Job Type: Full-time
Pay: $45,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Experience level:
Shift:
Experience:
- management: 6 years (Required)
Work Location: In person