ESSENTIAL JOB DUTIES: Other duties may be added or removed at management discretion. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Greet telephone and walk-in customers in a professional and courteous manner
- Support inventory management initiatives by processing lost sales daily.
- Process Parts Orders
- Determine parts needed by analyzing information/description provided by the customer Provide price quotes and information requested by the customer in a timely manner.
- Check parts inventory for needed customer items in stock and initiate special orders if necessary.
- Invoice charge customers or collects payment from cash customers Pull parts for the shop and attach to repair orders as directed.
- Ensure that Special Ordered Parts receive priority and distribute to customers in a timely manner.
- Follow up on quotes given to customers.
- Process customer returns and warranty claims according to written policies.
- Assist in the physical inventory of the Parts Department.
- Maintain a clean and orderly work area according to Company policies and procedures.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Ability to commute/relocate:
- Saint Augustine, FL 32084: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
- ASE Certification (Preferred)
Work Location: In person