NBG Subway Restaurants s
Job Description | Senior Manager
Overview: The Senior Manager must be an excellent leader. First and foremost, the main responsibility of the regional manager is the development & support of our management team. We can’t operate successful restaurants without a strong team led by strong leaders. The regional manager should be continually seeking out new ways to grow self, our team, build accountability and support our team.
The regional manager will report directly to General Manager and will be an incredible asset to report on the good- the bad- and the ugly from the field.
Requirements: people first attitude, strong leader, good communication skills, knowledge of brand policy, knowledge of profitability, and strong knowledge of operations.
Top Leadership Assignments: Team Development, Team Accountability, &
Profitability Analysis.
Essential Job Functions
Daily
- Work alongside managers and team serving guests and extending feedback where needed
- Ensure all team is following strict food safety requirements
- Ensure deposits are taken to the bank daily
- Stay connected with management team and help management team as necessary
- Review labor, ensure labor goals are met, and make adjustments if needed
- Respond to all guest comments within 24 hours and extend learning from comments back to manager and team
Weekly
- Support and model the our value that “people matter”
- Foster “cultural buy-in” among managers
- In-restaurant observation & coaching with a focus (but not limited to) managers.
- Confirm appropriate food orders are being made
- Confirm inventory is being completed accurately
- Help managers identify operational trends / improvements needed based on learnings from the WISR (weekly inventory report)
- Keep a pulse on what’s happening in the territory and within the brand; stay current on emails, conference calls, etc.
- Maintain strong communication with each manager and ensure managers have strong restaurant communications o Ex: manager group text, store group texts, shift change “huddles” etc.
Monthly
- Facilitate and host manager meetings
- Complete self evaluations (Self REV) in each store
- Complete prevent. maintenance in each store
- Schedule maintenance repair as needed
- Attend key conference calls
- Oversee team chats & offer support as needed
- Create rollout plans for all marketing windows and new initiatives
Quarterly or As Needed:
- Incorporate healthy systems to strengthen your leadership skills
- Review corporate evaluations and complete corrective action plans (CAPs)
Additional Responsibilities
- Complete manager performance reviews once per year
- When working in a restaurant, the SR MGR will punch in and out just as other team members do
- The SR MGR will create a weekly schedule and keep up-to-date. There is a lot that will happen that a SR MGR won’t be able to plan for however not having a plan is not acceptable.
Location:
The regional manager will be assigned to oversee 3 Subway restaurants in the following Wisconsin area:
Prerequisites:
Education: High school diploma or higher.
Experience: A minimum of two (2) years in a restaurant environment, experience in supervising and training staff preferred.
Essential Job Functions
- High energy and outgoing personality
- Ability to build and extend culture
- Strong leader
- Excellent verbal and written communication skills
- Understanding of food safety
- Strong guest service relations
- Effectively coach and extend candid feedback both to the general manager and store managers
Physical:
- Must be able to work any & all areas of the restaurant and to operate a computerized Point of Sale system/cash register.
- Position requires bending, standing, and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.
Benefits:
- Full Time position 40-45 hours per week
- Pay: Salary
- 90 day performance review bonus or potential salary increase
- $500 sign on bonus (paid out during first 6 months and after 90 day training period)
- Simple IRA
- Health Insurance
- Paid training
- Cellphone reimbursement
- Flexible schedule
- Paid time off
- Free meals and uniform
- Growth and advancement opportunity
Schedule
40-45 hours per week
M-F daytime
Some evenings
Weekend Availability
Physical Setting:
- Quick service & fast-food restaurant
License/Certification:
- Driver's License
- Food Safety Manager
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Expected hours: 40 – 45 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Referral program
- Relocation assistance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- On call
- Weekends as needed
Ability to Relocate:
- De Pere, WI: Relocate before starting work (Required)
Work Location: In person