Responsibilities:
- Greet and check-in patients in a friendly and professional manner
- Schedule appointments and manage the appointment calendar
- Answer phone calls and direct them to the appropriate department or staff member
- Collect patient information and update electronic medical records
- Verify insurance coverage and process patient payments
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Maintain cleanliness and organization of the reception area
Skills:
- Excellent communication skills, both verbal and written
- Strong interpersonal skills to interact with patients, staff, and healthcare professionals
- Proficient in using phone systems and handling multiple phone lines
- Attention to detail and accuracy in data entry and record keeping
- Ability to multitask and prioritize tasks in a fast-paced environment
- Knowledge of medical terminology and procedures is a plus
Note: This job description is intended to provide a general overview of the position. It is not exhaustive or all-inclusive. Other duties may be assigned as needed to fulfill the responsibilities of the role.
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- Paid time off
- Retirement plan
Healthcare setting:
Medical specialties:
Schedule:
Experience:
- Medical terminology: 1 year (Required)
- Computer skills: 1 year (Required)
Work Location: In person