Job Overview:
Are you passionate about providing exceptional customer service and making a positive impact on people's lives? Join our team as a Patient Care Specialist. As a key member of our dynamic pharmacy team, you'll play a crucial role in ensuring our patients receive the highest level of care and support. If you're a people-person with a winning personality and a drive to excel in a fast-paced environment, we want to hear from you!
Duties:
- Engage with patients in a friendly and professional manner, addressing their inquiries and concerns with empathy and expertise.
- Utilize your product knowledge to recommend over-the-counter solutions tailored to each patient's needs, fostering a trusting and supportive relationship.
- Proactively identify opportunities to enhance patient satisfaction and loyalty, contributing to the continuous improvement of our services.
- Collaborate closely with our team to ensure seamless communication and coordination, creating a cohesive and efficient work environment.
- Demonstrate leadership qualities by inspiring and motivating team members to deliver excellence in patient care and service delivery.
Qualifications:
- Previous experience in customer service, retail, or sales is highly valued, but we also welcome individuals with a passion for helping others and a willingness to learn.
- Exceptional communication skills, both verbal and written, with a natural ability to connect with people from diverse backgrounds.
- A proactive approach to problem-solving and a genuine desire to understand and address patient needs.
- Fluency in multiple languages is an advantage, as it allows us to better serve our diverse community.
- Comfortable with sales techniques and confident in your ability to recommend products that meet our patients' needs without being pushy.
- A positive attitude and strong interpersonal skills are essential for building rapport and fostering a welcoming atmosphere for our patients.
- Strong leadership qualities with the ability to lead by example and inspire others to excel in their roles.
This position offers a unique opportunity to be part of a supportive team dedicated to improving the health and well-being of our community. If you're ready to make a difference and thrive in a challenging yet rewarding role, we invite you to apply and embark on a fulfilling career journey with us at Woodsprings Pharmacy.
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 3 years (Required)
Ability to Relocate:
- Jonesboro, AR 72401: Relocate before starting work (Required)
Work Location: In person