Responsibilities:
- Greet and check-in patients, ensuring a positive and welcoming experience.
- Serves patients by answering telephone calls, scheduling appointments.
- Maintain patient records and update information as necessary, adhering to HIPAA guidelines.
- Verify insurance information and collect co-pays or payments from patients.
- Assist with administrative tasks such as filing, faxing, and scanning documents.
- Coordinate referrals to other healthcare providers as needed.
- Collaborate with medical staff to ensure smooth patient flow and efficient operations.
- Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
Other duties as assigned by supervisor.
Requirements:
- Previous experience working in a medical office or similar setting is preferred.
- Proficient in using electronic medical record systems such as Athena or Nextech is preferred.
- Knowledge of HIPAA regulations and ability to maintain patient confidentiality.
- Strong communication skills and ability to provide excellent customer service to patients.
- Detail-oriented with the ability to multitask and prioritize tasks effectively.
- Familiarity with medical terminology and procedures is a plus.
- Contributes to team effort by accomplishing related results as needed.
- Maintain a can-do attitude and strong, eager work ethic.
- Excellent proficiency in English grammar and computer skills.
- Spanish or other language is a plus
- Other responsibilities as requested
Excellent attitude toward patients and co-works is a must.
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or requirements associated with the role.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- On-the-job training
- Paid time off
- Vision insurance
Healthcare setting:
Medical specialties:
Schedule:
Work Location: In person