Performance Home Medical has been a leader in providing quality products and services since 1995.
At Performance Home Medical, our patients come first. Using the latest technology and best clinical support, we help our patients take control of their conditions and live longer and healthier.
We are seeking a motivated, high energy, individual to join our Operations Team as an Operations Supervisor. As an Operations Supervisor you must be responsible, reliable, detail orientated and can multitask in a fast-paced environment. You must also have good people skills to deal with patients and peers amongst several departments. A background in medical equipment preferred but we will train the right candidate.
We’ve got a fun, positive, performance-oriented team with a great culture and offer an extensive benefits package including Medical, Dental, Vision, Life, AD&D, 401k, EAP, 8 paid holidays and more. We also offer a comprehensive onboarding and training program to help ensure your success.
Job descriptions and needs would entail but not limited to:
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Routing of daily deliveries to Delivery Technicians and re-deploys drivers throughout the day to effectively manage all same day and emergent orders received.
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Coordinates deliveries, services and shipments with Customer Service Representatives as needed to schedule, provide delivery expectations and assure effective communication of any delays, issues or required assistance needed to provide timely delivery per policy.
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Responsible to assist in equipment cleaning and processing of dirty equipment including proper labeling and storage in the warehouse. Documents per policy.
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Makes minor repairs to equipment as needed to assure safe operation of equipment and documents repairs per policy. Attends manufacturer training on any new product that is to be repaired on site.
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Routes the service Delivery Technicians in performing the in-home preventative maintenance program for PHM owned equipment that requires regularly scheduled Maintenance.
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Responsible for data reporting regarding route and driver statistics.
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Assists in Maintaining the return equipment log for CPAP equipment per company policy.
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Assists in receiving and reconciling all orders received and match with Purchase Order if applicable.
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Assists in Receiving and processing all new rental equipment that requires PHM rental serial number.
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Other duties as assigned.
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Great communication skills, both verbal and written
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Detail orientated & the ability to work in a fast paced environment
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Knowledge of medical equipment a plus
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Knowledge of geographic area a plus
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Good customer service skills