Luke’s Lobster is a Maine-inspired, fast-casual lobster shack known for its award-winning seafood rolls. Our seafood is traceable to its source, sustainably caught and processed by our own team to our own high standards.
Role – Assistant General Manager – Provincetown
We are currently looking for a qualified Assistant General Manager to head FOH operations. Support the General Manager in leading, and developing a team to success in this high-volume, full-service location. We are a founder-run, mission-driven organization with a fun, supportive atmosphere, but we take our food and guest service seriously.
Compensation & Benefits
- $70-80K/YR
- Health Insurance Program, including Medical, Dental and Vision (if eligible)
- Option to join company-sponsored 401k plan after a 1-year waiting period
- Opportunities for advancement in a growing company
- Employee Discounts
- 1 free meal per shift (excludes lobster & alcohol)
- 25% off Luke’s Online Market
- Casual Work Environment, Flexible Scheduling, & Great Work/Life Balance
Do you care about working for an ethical, environmentally-focused company? Do you thrive working in a supportive and collaborative environment that values and solicits open and honest communication? Then you will love working at Luke’s Lobster! We believe all boats rise when you put people, community, and the environment at the heart of all decision-making.
Duties & Responsibilities
We offer delicious, high-quality seafood that our guests love. To make that happen you’ll be-
- Building, leading and developing a dynamic and diverse team
- Ensuring our guests have an amazing dining experience
- Assisting the General Manager in the daily operations of the restaurant
- Managing catering orders and onsite private events
- Analyzing sales and controlling expenses, payroll and inventory
- Utilizing your exceptional attention to detail, safety, cleanliness and organization
- Communicating Luke's mission of serving sustainable, traceable seafood (We’re a certified B-Corp!) What does that mean? Check it out here: https://www.bcorporation.net/community/lukes-lobster
Qualifications
- 2+ years experience as a Manager in a high volume environment, experience in a new store opening (preferred)
- Knowledge of managing a very seasonal business - flexing up dramatically for the summer months and tightening belts in the winter
- A strong understanding of systems, both operational and developmental/training
- Excellent communication skills both with your team and with operational leadership
- Strong financial / business acumen and understanding of food safety standards, DOH regulations
- The ability to synthesize data into actionable items
- Excellent hospitality standards - best in class when running daily service
- A willingness to get your hands dirty - this is a very active job, leading the team by example every day
- Ability to handle shellfish / tolerate exposure to shellfish allergen
The Luke's Lobster Story
Luke’s Lobster was born out of the dream of Maine native and third-generation lobsterman, Luke Holden, to bring the quality lobster rolls of his youth to the big city. He and business partner, Ben Conniff, opened their first lobster shack in NYC’s East Village in October 2009. Now, 15 years later, Luke’s Lobster brings traceable, sustainable seafood to guests across the globe. We work directly with fishermen to hand pick the best seafood, bring it straight to our own seafood company in Saco, Maine and then ship directly to our shacks, grocery partners, and consumers. From the dock to our guests, we’ve cut out the middleman. This means higher quality, better tasting seafood for you to enjoy and a fairer price for our fishermen. We know our fishermen, we know where and how they fish, and we work together to protect our oceans for tomorrow.
We are proud and passionate about the work environment we have fostered and are excited to see it continue to grow. We value diversity, creativity, transparency and open communication from all levels. Please visit www.lukeslobster.com for more information.
Equal Opportunity Statement
Luke's Lobster provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to any status, including but not limited to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Luke's Lobster complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Luke's Lobster expressly prohibits all forms of workplace harassment. Improper interference with the ability of Luke's Lobster employees to perform their job duties may result in discipline up to and including discharge. Essential job functions include standing for sustained periods of time, lifting objects from lower to higher positions, ascending or descending stairs, and bending, crouching, and reaching to low and high places. Luke's Lobster is a participant of E-Verify.
Job Types: Full-time, Seasonal
Pay: $70,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Experience level:
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
Ability to Relocate:
- Provincetown, MA 02657: Relocate before starting work (Required)
Work Location: In person