Overview:
Lewan and Associates, a Xerox is an information services technology company that has continually redefined the workplace experience for more than 100 years is currently seeking a Network Administrator to manage networks and server infrastructures of our managed services customers located throughout the greater Denver, CO area. The Network Administrator ensures that service delivery aligns with company standards. This individual will develop an in-depth knowledge of the customer with the desired goal of reducing the amount of reactive support required for the client. Customer retention is a primary objective of the Network Administrator. This is primarily an onsite role visiting multiple local clients’ locations on a regular basis.
Benefits We Offer:
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Competitive compensation (hourly compensation and applicable overtime)
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Comprehensive benefits offerings (including medical, dental, vision, life insurance)
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Retirement Plan – 401k
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Paid holidays, personal choice days, and paid time off
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A culture that offers flexibility and a healthy work life balance
Technical Requirements:
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Proficiency with multiple areas of technology including both hardware and software
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Working knowledge of Microsoft server and desktop operating systems, specifically Server 2016 and newer and Windows 8 and newer.
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Working knowledge of Networking devices including Firewalls, Switches, Access Points, SANs, UPS etc.
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Working knowledge of Virtualization technologies including VMware and Hyper-V
Role and Responsibilities:
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Develop and maintain knowledge of client networks
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Maintain hardware and software inventories
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Create and update multiple types and areas of documentation
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Develop basic understanding of Line of Business (LOB) applications and associated vendors
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Perform regular onsite services
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Perform regular reviews of server & network health
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Verify monitoring and alerting process
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Check logs & maintain backups Perform backup restoration tests
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Provide some technical support to end users onsite
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Develop a technical relationship with client
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Simple implementation of new technology
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Help to define & implement best practices
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Work with Network Admin Team Leader on special projects and consulting
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Other duties that may be assigned and required
Skills & Abilities:
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Communication, Oral - Speaks clearly and persuasively; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
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Communication, Written - Ability to communicate in writing clearly and concisely; edits work for spelling and grammar; varies style to meet needs; presents numerical data effectively.
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Problem Solving - Identifies problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; resolves problems in early stages; works well in group solving situations.
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Business Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
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Team Builder - Balances team and individual responsibilities; gathers and analyzes information skillfully; develops alternative solutions; resolves problems in early stages; works well in group problem solving situations.
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Analytical Skills - Ability to use thinking and reasoning to solve a problem.
Education:
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Associate's Degree (two year college or technical school) Field of Study: IT or related technical field
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Bachelor's Degree (four year college or technical school) Preferred, Field of Study: IT or related technical field
Experience:
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2 plus years of experience in network / IT systems and troubleshooting steps.
Certifications:
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IT industry certification are preferred, specifically CompTIA, Cisco, Microsoft, and VMware.
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