Hair Queen LA is a high end beauty store and salon for Celebrities in Los Angeles.
We are seeking a highly motivated and experienced Store Manager to oversee the daily operations of our retail store. The Store Manager will be responsible for ensuring excellent customer service, managing inventory, training and developing staff, and achieving sales targets. The ideal candidate will have a strong background in retail sales and management, with a focus on delivering exceptional customer experiences.
Duties:
- Manage all aspects of store operations, including sales, inventory management, and customer service
- Develop and implement strategies to drive sales and meet or exceed sales targets
- Train and develop staff on product knowledge, sales techniques, and customer service skills
- Conduct employee orientation and ongoing training programs
- Create and maintain a positive work environment that fosters teamwork and employee engagement
- Ensure compliance with company policies and procedures
- Oversee scheduling and shift management to ensure adequate staffing levels at all times
- Monitor inventory levels and coordinate with suppliers to ensure timely replenishment
- Maintain store appearance and merchandising standards
- Handle customer inquiries, complaints, and escalations in a professional manner
Qualifications:
- Previous experience in retail sales and management is required
- Strong knowledge of the retail market and industry trends
- Proven track record of achieving sales targets
- Excellent leadership skills with the ability to motivate and inspire a team
- Exceptional customer service skills with a focus on building long-term relationships
- Strong problem-solving abilities with the ability to make sound decisions under pressure
- Excellent communication and interpersonal skills
- Proficient in Microsoft Office Suite
We offer competitive compensation based on experience.
If you are a highly motivated individual with a passion for retail management, we would love to hear from you. Please submit your resume along with a cover letter detailing your relevant experience.
Job Type: Full-time
Pay: $21.00 - $27.00 per hour
Experience level:
Shift:
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 3 years (Preferred)
Ability to Commute:
- Los Angeles, CA 90036 (Required)
Ability to Relocate:
- Los Angeles, CA 90036: Relocate before starting work (Required)
Work Location: In person