Job Overview: We are seeking a friendly and organized Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you have excellent communication skills, attention to detail, and enjoy working in a fast-paced environment, we would love to hear from you. Responsibilities: - Greet and welcome guests in a warm and professional manner - Check-in and check-out guests, ensuring accuracy of information - Answer phone calls and respond to inquiries with excellent phone etiquette - Transcribe messages and relay them to the appropriate staff members - Assist with administrative tasks such as data entry, filing, and document preparation - Utilize Google Suite to manage calendars, schedule appointments, and coordinate meetings - Provide customer support by addressing guest concerns or issues promptly and effectively - Maintain cleanliness and organization at the front desk area - Assist with office management duties as needed - Contribute to event planning and coordination efforts Skills: - Previous experience as a medical receptionist or dental receptionist is preferred - Excellent phone etiquette and strong verbal communication skills - Proficient in using Google Suite (Gmail, Google Calendar, Google Docs) - Strong organizational skills with the ability to multitask and prioritize tasks effectively - Exceptional customer service skills with a friendly and approachable demeanor - Attention to detail to ensure accuracy in guest information and reservation records - Ability to work well under pressure in a fast-paced environment - Knowledge of front desk operations and office procedures is a plus Join our team as a Front Desk Agent and enjoy the opportunity to provide exceptional service to our guests while working in a dynamic and supportive environment. Apply today!
Job Type: Full-time
Pay: $17.17 - $18.67 per hour
Benefits:
Schedule:
Ability to Relocate:
- Pembroke Pines, FL 33025: Relocate before starting work (Required)
Work Location: In person