Enable our Purpose to create lifelong memories by igniting the senses with unrivaled food and experiences:
Family: Work together to make everyone feel at home, and we step up when someone needs help:
- Collaborate and build relationships with key stakeholders to identify learning needs and performance gaps within our organization.
- Select appropriate instructional strategies and resources to support learning outcomes considering different learning styles.
- Design and develop content and programs that support onboarding, orientation and ongoing development of Portillos’ Team Members.
Greatness: We’re obsessed with being the best and work hard to continuously improve. Our greatness is rooted in Quality, Service, Attitude and Cleanliness:
- Design, develop and update curriculum, course outlines and instructional plans that align with learning objectives and organizational goals.
- Self and team accountability of project requirements, prioritization and ensuring timelines are achieved.
- Understands Portillo’s Leadership Traits, Leadership Areas of Responsibilities and Operating Models and updates current programs and materials to reflect standards as needed.
Energy: We move with urgency and passion, while maintaining attention to detail:
- Conduct analysis, surveys, interviews and observations to gather data and insights into learner requirements.
- Develop content in multiple formats, including but not limited to: Online (formal eLearning, videos, etc.), Instructor-led courses (in person or virtual), Performance support resources (job aides) and Reference guides.
Fun: We entertain our guests, we connect authentically, and we make each other smile:
- Develop and update interactive e-learning modules, videos, simulations or other multimedia assets to engage learners and facilitate knowledge acquisition.
- Integrate technology tools and digital resources into instructional design to enhance learning experiences in a constantly evolving industry.