SHIMONOV LAW is looking
for a detail-oriented Legal Intake and Client Care Specialist (Spanish Speaking) who is driven to connect with new clients.
Our attorneys specialize in handling and examining bodily injury claims for Auto Insurance companies or who have experience negotiating with Auto Insurance companies.
Workers Compensation – Medical Malpractice – Product Defects – Negligence – Premises Liability
Website: www.shimonlg.com
Job Summary:
The ideal candidate will have strong interpersonal skills, a high degree of emotional intelligence, and a social background in dealing with people. The Legal Intake Specialist is responsible for connecting and empathizing with prospective new clients while they provide details about their case, turning prospective clients into clients, and helping new clients through the onboarding process with our firm and their Case Manager.
Responsibilities:
· Establish personal connection and conduct intake interviews with prospective clients to gather necessary information while making sure they feel seen, heard and cared for.
· Evaluate prospective new client inquiries, analyzing their case fit. Set appointments for potential clients that meet our criteria with attorneys as needed.
· Sign up new clients according to our case criteria.
· Communicate consistently with prospective clients and new clients via phone, email, and text message (no cold calling). Document all client interactions accurately and efficiently.
· Collaborate with attorneys and paralegals to support new clients.
· Prepare prospective new client and referral reports on a weekly basis.
· Maintain confidentiality of sensitive information at all times.
· Perform miscellaneous clerical tasks, provide backup to the support team and Case Managers, and execute other tasks as needed.
Qualifications:
· Excellent English and Spanish written and verbal communication skills. (MUST)
· Previous experience in a legal setting preferred.
· Experience with legal sign-ups and intake (forms and documentation)
· Familiarity with legal and medical terms and documents.
· Strong problem solving and administrative skills with the ability to multitask effectively.
· Solid data entry, spreadsheet management, and computer skills.
· Ability to work with minimal supervision independently and as part of a team.
This position offers the opportunity to work in a dynamic legal environment, gain valuable experience, and contribute to the success of our team. If you are a motivated individual with a passion for helping people, we encourage you to apply for this position.
Shimonov Law is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.
COMPENSATION:
Pay: $18.00 - $20.00 per hour. 1st Year Compensation (commensurate with experience.)
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 30 per week
Benefits:
People with a criminal record are encouraged to apply
Work Location: In person