Woods Basement Systems, Inc is the highest rated and most reviewed leading Waterproofing and Foundation Repair company in the area. We are looking for men and women to join our rapidly expanding Customer Care Team.
Is this for you?
Do you love talking and helping others? Want to be in an office setting? Ability to grow professionally? If yes, this is the opportunity for you!!!
Job Summary
- Inbound and Outbound calls to current and/or potential homeowners
- Assist in customer service questions and overall care of homeowner needs for previous or upcoming projects
This position is a full time, hourly and on-site opportunity. The work schedule is Monday through Friday with rotating night shifts and Saturdays.
Benefits for You
- Competitive entry level hourly base
- A competitive benefits package including paid time off and 6 company holidays
- Extensive initial and ongoing training with state of the art software and equipment that sets you up for success
- A trusting, respectful and fun team culture
- A company you can be proud to represent
- Opportunities for professional growth
Qualifications/Skills
- Customer Service Experience preferred
- Ability to sit for majority of shift
- Ability to operate computer and software programs (We will train you!)
- Energetic and ambitious personality excited to help others and grow
Visit our website for more details on the position and the company.
See: Appointment Center Representative or Customer Care Representative
www.woodsbasementsystems.com/careers
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekends as needed
Work setting:
- Call center
- In-person
- Office
Experience:
- Customer service: 5 years (Required)
- Call Center: 2 years (Required)
Work Location: In person