**Overview:** We are seeking a dynamic Customer Service/Sales Representative to join our team. This role involves providing exceptional customer service while also driving sales through effective communication and relationship-building. **Duties:** - Engage with customers via inbound and outbound calls to provide product information, resolve inquiries, and process orders. - Utilize strong phone etiquette skills to ensure a positive customer experience. - Identify upselling opportunities to maximize sales revenue. - Conduct data entry accurately and efficiently to maintain customer records. - Analyze customer needs and recommend suitable products or services. - Demonstrate excellent sales techniques to meet and exceed sales targets. **Experience:** - Fluency in English is required; proficiency in Spanish is a plus. - Prior experience in sales or customer service roles is preferred. - Ability to handle outbound calling with confidence and professionalism. - Strong data entry skills with attention to detail. - Proven track record in sales and customer service. - Multilingual abilities are advantageous for engaging with diverse customers. Joining our team as a Customer Service/Sales Representative offers the opportunity for career growth, competitive compensation, and a supportive work environment. If you are passionate about delivering exceptional service and driving sales success, we invite you to apply for this exciting position.
Job Types: Full-time, Part-time
Pay: $59,086.00 - $64,308.00 per year
Expected hours: 30 per week
Benefits:
- Flexible schedule
- On-the-job training
- Professional development assistance
- Referral program
- Work from home
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
Work Location: Remote