Busy orthopedic practice seeks an experienced and energetic Surgery Scheduler to join our growing team. Working under the direct supervision of the office manager and physician this person will be responsible for the following:
· Schedules hospital and Surgery Center based medical procedures, for patients with appropriate provider and time/location slot, utilizing appropriate scheduling codes.
· Schedules preoperative testing.
· Interfaces with appropriate vendor staff to ensure all necessary equipment will be on site for office and hospital based procedures.
· Interfaces with appropriate hospital staff to ensure a cohesive working relationship in providing patient care serves
· Enters notes/special instructions needed for scheduling in the electronic medical record.
· Effectively utilizes clinical knowledge when determining if appointment is consistent with the diagnosis/indications indicated by the provider.
· Provides accurate, detailed information to patients regarding test preparations, time of patients scheduled arrival, and any other directional information needed; takes appropriate action in responding to questions from patients.
· Confirms patient’s insurance provider and either obtains prior authorization or communicates need for prior authorization to appropriate parties as needed.
· Ensures patients have proper medical clearance and pre-surgical testing as needed.
· Completes pre-procedure phone calls and confirms appointment times with patients via telephone.
· Ensures completion of assessment for advance directive, including DNR when applicable.
· Reviews discharge instructions with patients and ensures proper follow-up appointments are scheduled at the time the procedure is scheduled.
· Performs all aspects of patient care in an environment that organizes patient safety and reduces the likelihood of medical/health care errors.
· Assists other members of the staff as needed to include answering phones.
· Other duties as assigned.
The right candidate will be a multitasker with a professional and positive attitude, excellent communication skills, strong computer skills. Previous experience with EMR required, preferably with eClinical Works. Must have excellent customer service skills and phone etiquette. Ability to speak Spanish highly desirable but not necessary. Salary is based on experience.
Job Type: Full-time
Pay: $19.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
- Uniform allowance
Healthcare setting:
Medical specialties:
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Education:
- High school or equivalent (Required)
Experience:
- Surgery Scheduling: 1 year (Required)
- Computer Skills: 1 year (Required)
Work Location: In person