Description:
The Event Installer/Driver is a driving and customer service position, with an emphasis on reliability and determination. The responsibilities include operating box trucks and vans, safely loading and unloading gear, dropping off/picking up crews to event venues. The Driver will demonstrate safe driving skills, remain customer-focused, and display a strong work ethic.
Further responsibilities include setting and striking drape, furniture, and hardware at event venues, working with and as part of a team of installers. Workload varies from 0-30+ hours per week based on volume and availability. Installer will demonstrate strong leadership skills by taking the initiative, staying customer-focused, displaying a strong work ethic while on the jobsite and being able to execute consecutive events.
Benefits
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401k Safe Harbor with Employer 4% match
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Employee Referral Bonus Program
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Potential to go Full Time
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Potential for overtime
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Eligible for annual increases based on performance
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Opportunities for professional growth
Under the supervision of the General Manager and Operations Manager this position's responsibilities include:
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Deliver and pick-up gear/crew to event venues
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Preparation for daily scheduled activities both in the warehouse and on-site
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Working with a Crew Leader and a team of Crew Members
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Loading and unloading company vehicles at the warehouse and on jobsites
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Set and strike drape and hardware at event venues
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Completing warehouse tasks after on-site work is finished
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Delivering outstanding customer service
Requirements:
Required Knowledge, Skills, and Abilities
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Prior customer service-related job experience preferred but not required.
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Understanding of hotel/convention docks
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Ability to execute consecutive events while handling the associated stresses and challenges.
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Can positively interact with team members and customers on a daily basis and be open to constructive criticism.
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A great attitude and great customer service skills.
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Can read, write, speak, and understand English fluently.
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Must maintain a professional appearance, have reliable transportation, and be punctual.
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Is able to problem solve and prioritize needs while on jobsites.
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Is able to handle team dynamics, and customer service issues on a daily basis.
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Workload varies from 0-30+ hours per week based on volume and availability.
Driver Requirements:
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Possess a valid, unexpired driver’s license
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Prior Box Truck / Van driving background and able to drive Quest light-duty vans.
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Pass Quest-generated written and practical driving tests.
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Submit to an annual driving record review (No DUIs, etc).
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This position is required to pass a DOT physical and drug test. Must be able to pass written and practical driving tests.
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Must be able to drive all company vehicles, including medium-duty trucks (such as 16' box truck).
Physical Job Requirements:
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Ability to repeatedly lift 62 lbs and work on a step ladder without exceeding maximum weight allowance.
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Ability to stand or walk for extended periods of time.
Mental Demands:
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Problem solve and prioritize needs while on jobsites.
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Do simple math calculations and think logically.
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Analyze information and perform needed actions to fulfill duties.
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Able to handle traffic stress, team dynamics, and customer service issues daily.