Job Summary:
We are seeking a highly motivated and organized individual to join our team as a Tour Coordinator. As the Tour Coordinator, you will be responsible for coordinating and managing tours for our organization. This is an exciting opportunity to showcase your communication skills, leadership abilities, and passion for providing exceptional customer service.
Responsibilities:
· Plan and coordinate tours for individuals and groups, ensuring a seamless and enjoyable experience
· Requires the ability to sync tour guests, tour guides and vendors to ensure a successful and satisfying experience for DK guests
· Communicate with clients to understand their needs and preferences, and make recommendations for tours based on guest interests
· Educate clients about the various tour options, highlighting key features and benefits
· Triage and respond to daily phone and email inquires
· Provide excellent customer service throughout the tour, addressing any concerns or issues that may arise
· Ensure compliance with safety regulations and guidelines during tours
· Collaborate with other team members to continuously improve tour offerings
Skills:
· Excellent communication skills, both verbal and written
· Strong ability to educate and engage guests through phone and written contact
· Strong computer skills, strong working knowledge of Google Suite and other applications
· Exceptional time management skills to effectively plan and coordinate multiple tours simultaneously
· Bilingual or multilingual proficiency is a plus, as it allows for better communication with diverse clientele
· Outstanding customer service skills, with a focus on creating memorable experiences for tour participants
· Demonstrated leadership abilities to effectively manage tour logistics and guide tour groups
We offer competitive compensation based on experience.
If you are passionate about travel, enjoy working with people from different backgrounds, and have a knack for organizing memorable experiences, we would love to hear from you. Apply now to join our team as a Tour Coordinator!
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: 10 – 20 per week
Schedule:
Work Location: Remote