Busy specialty clinic seeking a full-time Medical Receptionist who will be responsible for the day-to-day operations of our medical office including scheduling appointments, maintaining accurate records, handing referrals and medical records.
Mian Duties:
- Check patient in/out, assist walk-ins
- Confirm upcoming patient appointments, ensure patient instructions and paperwork is completed
- Contact new and established patients to schedule appointments, provide comprehensive information regarding services provided
- Answer multi-line phone in a positive, polite and professional manner,
- Send referrals to other providers
- Communicate appropriately and effectively with patients, coworkers, and the general public, while maintaining a rapid response rate
- Provide a positive customer service experience when interacting with external and internal parties
- Complete data entry in relevant systems
- Collect and record patient payments
- Perform routine office tasks, including ordering supplies, maintaining tidy work area and lobby, etc.
Required Qualifications:
- High School Diploma or GED required
- Minimum of 1 year administrative office experience
- Ability to interface with patients, insurance companies and others in a clear, positive, and professional manner
- Ability to operate a variety of standard office machines, including a personal computer and a variety of software programs.
- Proficiency in Microsoft Office, email, Internet
- Ability to multi-task and work independently in the absence of supervision
Work Schedule: Monday - Friday, 8 hour day.
Compensation: DOE
Job Type: Full-time
Pay: $19.00 - $26.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Schedule:
Work Location: In person