We are looking for a Reservationist to serve as our guests’ first point of contact. Reservationist responsibilities include managing reservations and providing information about homes, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Small Company with a family feel. Charter School Eligible. Thursday thru Saturday Schedule
Responsibilities
- Manage phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Provide information about our homes, rates and amenities
- Maintain updated records of bookings and payments
Skills
- Work experience as a Reservationist or similar role
- Experience with hotel reservations software
- Customer service attitude
- Excellent communication and organizational skills
Job Type: Part-time
Pay: $13.00 per hour
Schedule:
- 8 hour shift
- Weekends as needed
Work setting:
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person