Position Summary: The receptionist will attend to visitors and deal with inquiries on the phone and face to face. Supply information regarding the organization to the general public and customers.
Responsibilities:-
Answer telephone, screen and direct calls.
- Take and relay messages.
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Provide information to callers.
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Greet visitors entering the company.
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Direct person(s) to correct destination.
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Deal with queries from the public and customers.
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Ensures knowledge of staff movements in and out of organization.
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General administrative and clerical support.
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Prepare letters and documents.
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Minor Purchasing.
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Receive and sort mail and deliveries.
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Schedule appointments.
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Maintain appointment log.
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Organize meetings.
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Tidy and maintain the reception area.
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Monitor customer supplied products calibration.
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Maintains suppliers’ survey and its quality manual.
Education/Experience:-
High School Diploma.
- Knowledge of administrative and clerical procedures.
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Knowledge of computers and relevant software applications.
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Knowledge of customer service principles and practices.
Key Competencies:-
Strong verbal and written communication skills.
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Professional personal presentation.
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Customer service oriented.
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Organized with attention to detail.
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Self-starter.
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Reliable.
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