Job Overview
You will be an integral member of the front office team that creates distinctively different and authentic experiences for our tenants/guests. You will warmly greet and assist them with their requests, travel itinerary, reservations, and overall guest experience details.
Essential Duties and Responsibilities:
- Ensure the security of the building and the safety of tenants/guests
- Exceptional communications skills to ensure tenants/guests were promptly notified of any deliveries and visitations.
- Ability to organize concierge area including package area to ensure packages and mail were given to tenants/guests promptly and communicate with management of any packages that were not picked up by tenants/guest.
- Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home
- Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests’ needs are being met
- Have an impeccable eye for detail to ensure accuracy and efficiency
- Able to work calmly in stressful situations
JOB REQUIREMENTS
- 2+ years of experience in a customer service position
- Excellent organizational and communication skills and the ability to prioritize work.
- Must be energetic, dependable and motivated to work
Required education:
- High school or equivalent
Required experience:
- Customer Service: 2+ years'
'
Work Location:
Work Remotely
Job Type: Full-time
Pay: $16.00 per hour
Benefits:
Schedule:
- Day shift
- Monday to Friday
- Night shift
- On call
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 2 years (Preferred)
Shift availability:
- Night Shift (Preferred)
- Overnight Shift (Preferred)
- Day Shift (Preferred)
Work Location: Multiple locations