The Salvation Army Mission Statement:
The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Job Objective:
As our Receptionist, you will provide for the effective and efficient day-to-day operation of the front desk, welcoming all who enter and directing them to the correct person or location. You will also answer phones with a open and inviting attitude and direct calls to the correct person or department.
What You Will Do:
- Answer the phone
- Answer questions concerning donations, food requests, assistance, seasonal programs, etc.
- Be aware of all programs and who to transfer pertinent calls to
- Welcome anyone as they arrive
- Accept deliveries
- Work with the caseworker to accept assistance applications and submit them for review
- Assist in documenting food pantry participants
- Assist the secretary as needed
- Other duties as assigned by leadership
Minimum Qualifications: The requirements listed below are representative of the minimal education, experience, skills, and/or abilities required for this position.
Education: High School Diploma or equivalent
Background Checks: Position requires a background check to be completed and all background check results will be reviewed.
Experience: Work experience in customer service preferred.
Certifications: Must complete Safe From Harm training within the first 90 days of employment.
Skills/Abilities:
- Must be able to work as a member of a team.
- Able to speak, write and understand English in a manner sufficient for effective communication with leadership, field personnel, and clientele
Supervisory Responsibility: No supervisory responsibilities
The physical requirements described here are representative of those that must be met by an employee to successfully perform the duties of this job. Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.
Physical Requirements Include:
- Good speaking, hearing and vision ability, and excellent manual dexterity
- Lifting, pulling and pushing of materials up to 25 pounds
- May require bending, squatting, walking
- May require standing for extended periods
Travel: No overnight travel required.
Working Conditions: Work is performed in a typical office setting.
All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.
The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.
This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job-related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.
Requirements:
Why Work with Us?
If you're ready for a career doing meaningful work with a discernable impact, keep reading. The Salvation Army's brand promise is to Do the Most Good® - and it's our employees that help us get there. At every level and in every discipline, you can have a real impact on your community through the work done inside our walls every day. If you work for us, you will be the hands and feet that enable us to help others.
We are as impassioned about our employees as we are about our mission to preach the Gospel of Jesus Christ and help anyone in need in His name without discrimination. Our work culture reflects this quality, which makes our offices seriously great places to work. Just walk inside our doors and you'll quickly see that our employees are proud to support programs that make a difference.
In addition to traditional Health, Wellness, RX and PTO benefits, see what our employees told us they most liked about working for the Indiana Division of TSA by responding to our most recent 2023 survey…
- 91% are proud of their work to help meet the needs of people in their communities
- 75% find their “Work Stress” manageable
- 80% find their managers supportive during those times of stress
- 89% appreciate the remote work options they have in their position
- 98% appreciate how they are allowed to use 4 sicks days as “Discretionary”
- 99% appreciate the 11 paid holidays they receive each year
See what our employees said when asked to rank the best reasons for working at the Indiana Division Salvation Army…
- Faith Centered Organization
- Work Environment/ Co-Workers