Radius Global Solutions LLC is currently hiring for a Debt Collector to join our team.
Work at Home position
We offer Full-Time pay + commission/bonus paid out Monthly (average of $500-$1,000)
- Monday-Friday (2 late nights a week; usually until 9pm-You pick the nights)
- 1 Saturday a Month - 1/2 day
The Collections Agent will initiate the appropriate action to collect past due balances and record accurate notes on delinquent accounts. In addition, reporting of collection activities to the Collections Supervisor and/or Manager is required.
Essential Functions
* Place outbound telephone calls to Consumers regarding delinquent accounts and negotiate repayment options.
* Field inbound telephone calls from Consumers regarding delinquent accounts and negotiate repayment options.
* Update collection notes and change account statuses based on established procedures
* Review accounts to be recommended for Legal referral.
* Participate in regular meetings and communicate opportunities for process improvement.
Minimum Qualifications
* Previous collections, customer service, sales, or telemarketing experience required.
* Regular attendance and adherence to a set schedule required, which includes breaks and lunches.
* Strong oral communication and interpersonal skills required. Must be an active listener.
* Excellent computer navigation skills required.
* Experience using CRS and automated dialers preferred.
High School diploma or equivalent required
* Working knowledge of and willingness to comply with the Fair Debt Collection Practices Act (FDCPA), as well as state and federal collection laws required.
Background checks and drugscreens are performed.
EEO Disabled/Veteran
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid training
- Referral program
- Vision insurance
- Work from home
Work setting:
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Required)
- Negotiation: 1 year (Preferred)
- Debt Collections: 2 years (Required)
Location:
Work Location: Remote