About us
Coma Salon is a small business in Houston, TX. We provide luxury hair services while providing a relaxing environment to refresh your mind.
Our new luxury salon is seeking two qualified individuals to fill the position of Salon Concierge. This position plays a vital role in ensuring the smooth operation of our salon. As Salon Concierge, you will be responsible for managing appointments, providing personalized assistance to clients, and maintaining a luxurious and welcoming environment. If you are a highly organized professional with excellent communication skills, and a passion for the beauty industry, we encourage you to apply. Please visit our instagram @coma.salon to see our vibe and what the space looks like!
Responsibilities:
- Greet guests and visitors with a warm and welcoming demeanor
- Provide information about the salon, amenities, and local attractions
- Assist guests with check-in and check-out processes
- Handle guest inquiries, requests, and complaints in a timely and professional manner
- Maintain a clean and organized lobby area
- Manage incoming calls and direct them to the appropriate department or individual
- Process cash transactions accurately using a cash register or POS system
- Assist with administrative tasks such as filing, data entry, and scheduling appointments
- Collaborate with other team members to ensure smooth operations
- Perform opening and closing duties
- Keeping the salon tidy throughout the day
- Managing laundry in a timely manner
-Sweeping & mopping nightly
Skills:
- Excellent verbal and written communication skills in English
- Strong sales skills to promote facility amenities and services
- Exceptional customer service abilities with a focus on guest satisfaction
- Proficient in phone etiquette and handling multiple phone lines
- Experience with cash handling and operating a cash register or POS system
- Bilingual proficiency in Spanish is a plus
- Strong organizational skills to manage multiple tasks efficiently
Job Type: Part-time
Pay: From $16.00 per hour
Expected hours: 15 – 30 per week
Benefits:
Schedule:
Application Question(s):
- Have you worked in an upscale environment before?
- This is not a laid back job. It's not hard, but we do expect you to do the most with your time here. Our clients expect a certain level of hospitality and luxury. Do you see yourself excelling in this role?
- There are two shifts available. Please leave a comment under which you are interested in. Option A: Every other Monday 10am-5pm, Tuesday-Friday 1pm-6pm.
- There are two shifts available. Please leave a comment under which you are interested in. Option B: Tuesday-Friday 5pm-9pm and Saturday 1pm-7pm
Work Location: In person