POSITION: Banquet Manager (Great Work Environment, Private Country Club)
SUPERVISES: Banquet Staff Members
REPORTS TO: Clubhouse Manager
JOB SUMMARY: The Banquet Manager is responsible for the set-up and execution of special events. Manages and supervises the service of member and guest events in banquet areas. Supervises and trains banquet staff, maintains order and cleanliness in all banquet areas; assures that guests expectations are met or exceeded. May also work as Poolside Dining Supervisor as assigned.
Able to have work - life balance as part of a collaborative team.
Essential Functions:
- Plans event set-up based upon anticipated member/guest counts and client needs, and prepares event set up sheets to be distributed to staff before set-up begins.
- Works closely with Sr. Banquet Manager to plan weekly schedules and work flows.
- Supervises staff to help assure proper service standards are met.
- Leads in a positive and upbeat manner and inspires those around them.
- Ensures all staff member are in proper and clean uniforms at all times
- Works in tandem with Sr. Banquet Manager to hire, train, supervise and evaluate service staff.
- Upholds all club policies and procedures.
- Provides appropriate reports concerning employee hours, schedules and job changes.
- Receives and resolves complaints concerning food, beverages, and service
- Serves as liaison between the service and kitchen staff
- Assures that all side work is accomplished and that all cleaning of equipment and storage areas.
- Directs pre-shift meetings with service staff.
- Relays club information and policy changes and briefs staff
- Assures the correct appearance, cleanliness and safety of event areas, equipment and fixtures. Checks the maintenance of all equipment in the banquet rooms and reports deficiencies and maintenance concerns.
- Makes suggestions about improvements in service procedures and layout.
- Responsible for billing events in point of sale system according to banquet event order at the end of each event.
- Assures that the banquet rooms, bars, and member areas are clean, organized and secure at the end of the business day.
- Maintains an inventory of banquet supplies including silverware, coffee pots, water pitchers, salt and pepper holders, sugar bowls, linen, etc., and ensures that they are properly stored and accounted for
- Monitors service labor and supplies for budget purposes
- Attends scheduled staff meetings
- Performs all work-related duties as assigned by Sr. Banquet Manager or Clubhouse Manager
Material Handling:
- All china, glassware, and silverware necessary for proper service.
- Audio-Visual equipment, to include but not limited to: screens, projectors, televisions, and sound systems.
- Support items to include: bar liquor, supplies and condiments, tables, chairs, staging, special lighting and linens.
Additional Responsibilities:
- Do not serve alcohol to intoxicated members/guests or anyone under the age of 21
- Report intoxicated members/guests and children asking for alcoholic beverages to supervisor or manager on duty immediately
- Comply with all TABC and Club regulations concerning alcoholic beverage service.
Working Conditions:
- Banquet and Special Event Setting
- Seasonally supervise Poolside service area
- Occasional exposure to hot and cold temperatures and inclement weather conditions
Special Requirements:
- Willingness to learn and grow
- Ability to keep information confidential
- Able to work well with others - collaborative attitude
- Punctual and able to fulfil schedule according to business levels
- Receptive to feedback
- Supervisory skills - willing to learn and develop as a leader
- Professional and personable demeanor.
- Excellent communication both verbal and written / positive & encouraging
- Food and Beverage service knowledge
- TABC Certified
- Maintain a “sense of urgency”.
Physical Functions:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is occasionally required to stand, walk, climb stairs, balance stoop, kneel, crouch, crawl and/or sit up to eight hours per day.
- Use hands to finger, handle, or feel objects, tools and/or controls.
- Reach with hands and arms.
- Hearing and talking sufficient enough to communicate with members, guests, vendors, and staff.
- Specific vision abilities include close vision, vision sufficient enough to read, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- Must be able to push, pull or lift up to 40 lbs.
- Independent mobility through clubhouse.
Royal Oaks Country Club offers potential for growth and great benefits such as paid vacations, health benefits, 401(k), free employee meals, access to scholarship programs, and a lot more.
Job Type: Full-time
Pay: From $45 - $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Restaurant type:
- Casual dining restaurant
- Fine dining restaurant
- Special events / private dining
Shift:
- 8+ hour shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work Location: In person
Job Type: Full-time
Pay: $55,692.00 - $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Experience level:
Restaurant type:
- Casual dining restaurant
- Fine dining restaurant
Shift:
- 8 hour shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Experience:
- Banquet or Restaurant: 3 years (Preferred)
Work Location: In person