Who We Are
At Lucet, we are industry leaders in behavioral health, dedicated to helping people live healthy, balanced lives. Our mission - and our passion - is to improve the lives of the members we serve and be the ideal partner for our providers.
Lucet's unique combination of people and technology has proven to optimize access to behavioral health care providers and increase a health plan's ability to connect members to quality care. With the industry's largest network of care navigators and technology powered by more than six million assessments and more than 20 years of data, Lucet is the only solution proven to successfully identify and connect people across the entire acuity spectrum with the right care in less than five days on average, and often as little as one day.
Our members, providers and partners fully entrust us to deliver outstanding quality care through coordinated behavioral health services, employee assistance programs, organizational consulting, student well-being programs and more.
When you join Lucet, you become a valued member of our team, serving more than 15 million people across the U.S. Our employees have a passion for helping others - and it shows. From entry-level employees to senior leaders, we are inspired by our members, putting them first in everything we do. From day one, you'll see firsthand the impact you have on our members, knowing you can make a true difference in their lives.
Job Summary
The Database Administrator will independently analyze, solve and correct issues in real time independently. Understanding of OBA concepts and skills including, but not limited to, instance implementation, configuration, maintenance, and performance of critical SQL Server RDBMS systems, to ensure the availability and consistent performance of Lucet's corporate applications. This position provides minimal mentoring to Associate DBAs when appropriate.
Essential Functions
-
Perform backup, restore, maintenance, updating of statistics, integrity checks, rebuild indexes, query performance, execution plans, indexing, HAG, etc.
-
Perform deployment tasks on scheduled release nights.
-
Act as the main point of contact on projects and provide status updates to DBA Team lead.
-
Ensure availability, performance, security, and scalability of Database production systems.
-
Troubleshoot, and resolve issues in our development, test, and production environments.
- Collaborate with Development, Quality Assurance, and Technology Operations teams to write and review deployment scripts.
-
Collaborate with support, operations, and product teams to coordinate and monitor production changes.
-
Conduct audits of environments to ensure consistency, predictability, and compliance.
-
Review application logs and monitoring tools to triage production issues.
-
Write documentation and train peers on processes and procedures.
-
Identify opportunities for improvement and drive implementation to realize those opportunities.
- Manage the creation, release, and configuration of production systems.
-
Evaluate new technology alternatives and vendor products.
-
Build, maintain, configure, and repair PostgreSQL open-source databases.
- Oversee administration of High Availability groups and Disaster Recovery options for SQL Server; Windows server, including Active Directory; and Performance Tuning and Optimization, using native monitoring and troubleshooting tools.
-
Participate in 24/7 on-call support, and rotating deployment schedule which include working with cross-functional teams such as Development, Quality Assurance, and Technology Operations teams.
-
Adhere to Lucet Mission Statement, Core Values, Behaviors, Code of Business Conduct, and Compliance Program.
-
Comply with all Federal and applicable State laws and Lucet Policies regarding privacy, confidentiality, and security of health information, and other designated information.
Job Qualifications
Required
-
Degree in Computer Science, Information Systems, or other technically geared field or relative experience in lieu of degree.
-
2+ years of experience and working knowledge of Linux/Unix (Ubuntu and CentOS) Administration
-
5+ years of experience of MS SQL Server Administration experience.
-
4+ years PostgreSQL Server Administration experience.
- 4+ years deploying and administering databases in an IaaS environment and a database as a service (DBaaS).
-
Excellent communication and collaboration skills, including the ability to work with cross-functional teams, including multiple software development engineering teams.
Preferred
-
Experience with regulatory and compliance processes, such as HIPAA.
-
Experience in AWS and Azure Cloud Infrastructure.
-
Working knowledge of SQL (PostgreSQL) (NoSQL)
-
Project Management experience
-
Experience developing database installation, change or update scripts.
-
Experience with server and network configuration management.
-
Knowledge of Agile Development Methods and familiarity with issue tracking.
-
Familiar or certified with ITIL version 3 or 4
Key Competencies
-
Ability to work in a fast-paced and collaborative team environment
- Excellent analytical and problem-solving skills
- Flexible, team player, "get-it-done" personality.
-
Ability to work independently without direct guidance or minimal guidance
- Ability to work in a rapidly changing environment.
-
Ability to multi-task and context-switch effectively between different activities and teams.
-
Ability to speak up and provide suggestions for team improvement and efficiency.
Working Conditions
-
Work is performed indoors in a remote, home setting or typical office environment - not substantially exposed to adverse environmental conditions.
-
Frequent exposure to VDT screens, video calling, headphones, and computers.
-
Physical demands include constant ability to remain in a stationary position, move about inside an office or remote setting, able to communicate and exchange information with others, able to inspect information, and able to perform repetitive motion with arms and fingers.
- Mental demands include constant ability to interpret data, problem solve, make decisions, and organize and plan.
Salary and Other Compensation:
The starting salary that Lucet reasonably expects to pay for this position ranges from $87,000 - $110,000 annually, depending on circumstances including an applicant's skills, education/degrees, certifications, prior experience, market data, and other relevant factors.
This position is eligible for a bonus in accordance with the terms of Lucet's incentive plan based on both company performance and individual performance.
Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical, Dental, Vision, 401(k) with competitive employer match, company paid life and disability insurance, company paid gym access, tuition reimbursement, parental leave, PTO (vacation, sick and volunteering), Remote Work.
This position will accept and review new applications and resumes no less than 5 business days after the original posting date and may remain open an extended period of time with no set end date based on the level of interest.