DISPATCHER / CUSTOMER SERVICE REPRESENTATIVES
Location: Southold, NY. This is not a remote position but you will join a great company in Southold, NY.
We provide you with benefits and 40 hours per week. We pay between $16-25 an hour.
Sea Tow is now the #1 choice of boaters nationwide for boat towing and expert on-water assistance.
We need someone with excellent typing skills and attention to detail. We have even included two tests to prove you will be a great fit.
Summary for Dispatcher / Customer Services Representatives
Call Center Representatives handle a high volume of incoming calls for membership and related services, as well as on-water assistance dispatch, and outbound calls, chat, e-mail, general data entry. The position also includes administrative tasks as needed.
We are currently looking to fill evening shifts 11am-9pm or 1pm-9pm. Year-round, full-time and part-time positions available. Everyone is required to work Saturday or Sunday as part of their regular schedule. Regular shift schedule.
This is not a remote position.
Job Requirements for Dispatcher / Customer Services Representatives
- Professional telephone manner
- Excellent communication and data entry skills
- Computer literacy – proficient with internet, Microsoft Word, and email
- Comfortable learning new software
- Detail-oriented and able to multi-task
- High school diploma or equivalent
- Reliable and able to work independently
- Must be able to sit for the majority of shift
- Must work a Saturday or Sunday each week
- Must be able report to work in Southold, NY
- Spanish proficiency a plus.
About Sea Tow Services International, Inc.
A franchise-based marine assistance organization headquartered in Southold, New York. Sea Tow was founded in 1983 by Captain Joseph Frohnhoefer after the U.S Coast Guard stopped responding to non-emergency calls.
Sea Tow membership is a direct connection to highly professional, experienced captains who can help when it matters most.
Since inception, Sea Tow has grown into a thriving network of nearly 100 franchisees operating approximately 110 locations across the United States with additional offices in Europe and the Caribbean. This network consists of a dedicated team of captains, crew and support staff that are standing by, 24/7, to serve our members and other boaters.
Work Remotely
Job Types: Full-time, Part-time
Pay: $16.00 - $23.00 per hour
Expected hours: 40.00 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Evening shift
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 1 year (Preferred)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person