Responsibilities:
- Greet and welcome guests as they arrive at the restaurant
- Escort guests to their assigned tables or waiting areas
- Provide menus and inform guests about daily specials
- Answer phone calls and make reservations
- Manage the waitlist and notify guests when their table is ready
- Assist with seating arrangements to ensure efficient use of dining space
- Maintain cleanliness and organization of the host/host station
- Collaborate with servers and kitchen staff to ensure smooth flow of service
- Handle guest inquiries, complaints, and requests with professionalism and courtesy
Skills:
- Previous experience working in a restaurant or hospitality industry preferred
- Strong customer service and guest relations skills
- Excellent communication skills, both verbal and written
- Ability to multitask and work in a fast-paced environment
- Knowledge of food service procedures and basic food safety guidelines
- Attention to detail and ability to handle difficult situations with calmness and professionalism
- Strong phone etiquette skills for taking reservations and handling guest inquiries
Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on the needs of the establishment.
Job Types: Full-time, Part-time
Pay: $10.00 - $11.00 per hour
Expected hours: 10 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 10 hour shift
- 12 hour shift
- 4 hour shift
- Morning shift
- Night shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekends as needed
Ability to Relocate:
- Tomball, TX: Relocate before starting work (Required)
Work Location: In person