Job Title: General Manager (Hand Car Wash & Detail Shop Manager)
Company: Faevaa Detail World
Location: 11283 Homestead Rd Houston Texas 77016
Pay Rate: $19.25 per hour
Hours: Maximum 40 Hours per Week
About Us:
Faevaa Detail World is a dedicated hand car wash and detail shop committed to delivering exceptional vehicle care and customer service. Alongside our primary operations, we will soon be reintroducing additional services such as car audio and accessories sales and installation, wheels and tires, and window tinting as we rebuild and grow our business. We are seeking a highly qualified General Manager to lead this transformation, helping us implement robust systems and processes to foster growth and stability.
Job Description:
We are looking for an experienced and dynamic General Manager to take charge of our operations at Faevaa Detail World. This role is not for the faint-hearted; our business is in a rebuilding phase, and we need someone who is ready to face the challenge head-on. If you have a strong background in management, sales, and customer service, and possess hands-on experience in hand car washing and detailing, we want to hear from you.
Key Responsibilities:
Customer Service Management:** Oversee the front desk operations, handle customer inquiries, take payments, and manage reservations.
-Team Supervision: Lead and supervise a team of car washers, ensuring productivity and high-quality service delivery.
Hands-on Assistance: Occasionally assist with hand car washing and detailing to ensure quality standards are met.
Recruitment and Training: Hire, train, and terminate employees as necessary to maintain a skilled and motivated workforce.
Scheduling: Create and manage shift schedules to ensure adequate staffing levels.
Performance Incentives: Develop and implement bonus and incentive programs to motivate employees and attract customers.
Facility Management: Ensure the property is well-maintained, clean, and presentable at all times.
Financial Management: Handle cash, credit, and debit card payments, and manage financial transactions through the POS system.
Administrative Duties: Oversee daily administrative tasks, including inventory management, ordering supplies, and maintaining accurate records.
Sales and Marketing: Develop and execute sales strategies to increase revenue and customer base.
Customer Relations: Foster strong relationships with customers, addressing any issues or concerns promptly and professionally.
U-Haul Dealership Management: Assist customers with U-Haul rentals and reservations through the U-Haul dealer system.
Job Requirements:
- **Management Experience:** Minimum of 5 years in a management role, preferably in a related industry.
- **Car Wash Experience:** At least 5 years of hands-on experience in hand car washing and detailing, including paint correction and using buffers.
- **Customer Service Experience:** A minimum of 3 years in a customer service role.
- **Background Check:** Must have a clean criminal background and be able to pass a drug test.
- **Driver’s License:** A valid driver's license is required.
Preferred Qualifications:
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proficient in using computer systems and POS software.
- Ability to develop and implement effective business strategies and sales goals.
- Detail-oriented with strong organizational skills.
Why Join Faevaa Detail World?
- **Rebuilding Opportunity:** Be a pivotal part of a business transformation, helping to rebuild and grow a struggling small business.
- **Ownership Investment:** Work with owners who are dedicated to investing time and resources into the success of the business.
- **Dynamic Work Environment:** Thrive in a fast-paced setting where your skills and expertise can make a real impact.
If you are a dedicated and experienced professional ready to take on the challenge of revitalizing a small business, we encourage you to apply. Join us at Faevaa Detail World and help us create a thriving and successful operation.
**How to Apply:**
Please submit your resume and a cover letter detailing your relevant experience and why you are the perfect candidate for this position.
Faevaa Detail World is an equal opportunity employer.
Job Type: Full-time
Pay: From $19.25 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
Application Question(s):
- Faevaa Detail World is only reviewing and seeking applicants who do not have any issues with working to rebuild a struggling small business and most importantly a car wash and detail shop. This is a face paced environment. If this is not a Issue let us know if you accept this job position and challenge.
Experience:
- Sales management: 3 years (Required)
- Customer service: 3 years (Required)
- Car wash: 3 years (Required)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Houston, TX 77016 (Required)
Work Location: In person