Toledo Clinic's Neurology Department is seeking a full-time Medical Receptionist to answer phones, schedule appointments, and support the front office in a busy Neurology Office. The hours are Monday-Thursday (8-5) & Friday (8-4). No weekends or holidays. Previous medical office experience is strongly preferred.
General Summary:
Perform various clerical duties to support the operation of the office.
Principal Duties & Responsibilities:
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Answering phones - courteously and professionally.
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Scheduling appointments, lab tests, surgeries, etc.
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Verifying referrals and/or pre-certifications.
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Updating insurance information.
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Answering general patient questions.
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Taking messages accurately and relaying to appropriate personnel.
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Collecting co-pays.
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Preparing and cleaning exam rooms.
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Sorting, filing and scanning patient charts.
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Other duties as assigned.
Knowledge, Skills & Abilities Required:
Education:
Required:
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Excellent communication, phone, and organizational skills required.
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Computer skills helpful.
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Consistently arrives at work, in professional attire, on time and completes all tasks within established time frame.
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Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed.
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Demonstrates adaptability to expanded roles.
Preferred:
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Previous clerical experience in a medical office
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Medical related coursework