```Job Summary``` We are currently seeking a reliable and organized Dispatcher to join our team. As a Dispatcher, you will play a crucial role in coordinating and dispatching resources to ensure efficient operations. The ideal candidate will have excellent organizational skills, strong attention to detail, and the ability to multitask in a fast-paced environment. ```Duties``` - Receive and prioritize incoming calls from customers and clients - Dispatch appropriate personnel or resources based on customer needs - Maintain accurate records of all communications and transactions - Monitor and track the progress of service requests - Provide exceptional customer support and address any inquiries or concerns - Collaborate with team members to ensure timely response and resolution - Assist with administrative tasks such as data entry, filing, and calendar management ```Requirements``` - Previous experience in a dispatching or customer service role preferred - Proficient in using office software applications (e.g., Microsoft Office Suite) - Excellent phone etiquette and communication skills - Strong organizational and multitasking abilities - Ability to work well under pressure and make quick decisions - Familiarity with medical office procedures is a plus - Knowledge of phone systems and call center operations is an advantage If you are a motivated individual with exceptional customer service skills and the ability to thrive in a fast-paced environment, we encourage you to apply for the position of Dispatcher.
Job Type: Full-time
Pay: $20.72 - $21.69 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
Ability to Relocate:
- Lynn, MA 01901: Relocate before starting work (Required)
Work Location: In person