*This position is 100% remote and all work from home equipment will be provided.
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The Pay:
$18.00 + Commission
There is NO cap on commission! THE SKY IS THE LIMIT!!!
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The Job:
We provide paid training and continuing education to advance your skills - no certifications or degrees are required for this position! Responsibilities include:
- Contacting consumers via telephone to collect on past due accounts.
- Negotiating payment arrangements.
- Verifying/updating pertinent consumer information.
- Following all federal, state, and local laws related to debt collections.
- Meeting monthly individual/team performance expectations.
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The Perfect Candidate:
We are looking for people who thrive in an inbound and outbound call center environment, who is comfortable setting up payment plans, empathizing with consumers while holding them compliant, and other tasks related to collection services. Applicants should have excellent communication skills. Other skills including but not limited to:
- Collections/cold calling experience preferred.
- Ability to de-escalate upset customers.
- Proper phone etiquette with the ability to speak clearly and accurately with proper grammar.
- Have a friendly and positive approach to difficult conversations.
- Must have a strong work ethic.
- Multitasking capabilities with the ability to react quickly in a fast-paced environment.
- Taking consecutive customer calls and talking for the duration of your shift.
- Must be reliable and punctual.
Training Schedule:
- Training is in conducted virtually using our provided WFH equipment.
After Training:
- Work schedule will be assigned, availability Monday - Friday 8am to 6pm and one Saturday per month. Office closed on Sunday.
- The weekly schedule will be finalized after training.
- You will be required to work a rotating Saturday shift which will be assigned after training.
Perks and Benefits
- Medical, dental, vision coverage, 401K with match and company paid life insurance.
- Employee Perks program that offers discounts on products.
- Employee Assistance program for help maintain positive financial, physical, and mental health.
Work Remotely
Job Type: Full-time
Pay: $18.00 per hour
Expected hours: 39 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Vision insurance
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
- Collections: 2 years (Required)
Language:
Location:
- San Angelo, TX (Required)
Work Location: Remote