This person will possess the customer service skills at the front desk and Retail area. The position is the front facing and customer centered. You should be able to greet the customers by name and have a warm inviting personally. You should be a good listener, reliable and spot clue and cues for additional clinic opportunities for the club.
This is a part time year round position for 2 - 4 shifts that are 4-6 hours.
ACCOUNTABILITIES:
Club Functions:
- Welcomes, smiles and greets customers for service
- Positively represents Apex Racket and Fitness
- Provides membership sales and conducts Club tour
- Associate is to be on-time and present
- Answers the phone with a good customer greeting
- Handles complex customer complaints to positive resolutions with the clients
- Fields questions from the customers
- Cash handling skills
- Recommends and provides suggestions of services to customers on Club offerings
- Performs opening/ closing duties of the Club
- Must be over 21
Job Type: Part-time
Pay: From $18.50 per hour
Schedule:
- 4 hour shift
- Day shift
- Evening shift
- Weekends as needed
Experience:
- Customer service: 2 years (Preferred)
Work Location: In person