Job Overview:
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.
Responsibilities:
- Communicate with customers via phone, email, and chat
- Conduct outbound calls to follow up on customer inquiries
- Analyze customer needs and recommend appropriate products or services
- Demonstrate excellent phone etiquette and professionalism at all times
- Upsell products or services to increase revenue
- Perform data entry tasks accurately and efficiently
Skills:
The ideal candidate should possess the following skills:
- Strong communication skills
- Experience in outbound calling
- Ability to analyze customer needs and provide solutions
- Upselling techniques
- Excellent phone etiquette
- Sales experience is a plus
- Proficient in data entry
Joining our team as a Customer Service Representative offers the opportunity to work in a dynamic environment where your communication skills and customer-centric approach will be valued. If you meet the qualifications and are excited about this opportunity, we encourage you to apply.
Job Type: Full-time
Pay: From $12.00 per hour
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
Work Location: In person