- Operate telephone switchboard to answer, screen and forward calls, provide information, take messages, and schedule appointments.
- Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.
- Learn to operate new office technologies as they are developed and implemented.
- Memorize and use scripts effectively both over the phone and in person.
- File and maintain records.
- Provide information about the practice, such as the location of offices, employees within the organization, or services provided.
- Transmit information or documents to patients, using computer, mail, or facsimile machine.
- Must always represent the practice in a professional, pleasant, and cooperative manner.
- Must maintain regular, consistent, and punctual attendance in accordance with assigned schedule and time off policies.
- Must be able to comfortably and efficiently handle multiple deadlines and task assignments.
- Must be able to work both independently and cooperatively in team settings.
- Must demonstrate active listening by giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Must demonstrate excellent communication skills by talking to others to convey information effectively.
- Other duties and tasks, as assigned periodically.
Job Types: Full-time, Contract
Pay: From $13.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical specialties:
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Medical scheduling: 2 years (Required)
- Insurance verification: 2 years (Required)
- EMR systems: 2 years (Required)
- Referrals: 2 years (Required)
Work Location: In person