Job description
Be part of a close-knit team! At Hardcore Fitness, we strive to deliver our members the best possible fitness experience visit after visit! Our friendly Front Desk Team is always ready to meet and exceed these expectations and, as the first and last face our members see, are one of the most important people in our Fit Family! We are currently hiring a Front Desk Attendant.
We have 1 positions available NOW:
AFTERNOONS: Monday to Friday from 3:45 pm to 9:45 pm
This position has multiple duties and responsibilities, including but not limited to welcoming new and current members, answering and directing calls, helping maintain the gym's cleanliness, answering basic member questions, assisting members with check-ins and more. The most important part of your job is to be friendly, outgoing, always approachable, reliable and great with members – plus, a love for fitness doesn’t hurt!
If you’re able to…
· Create a friendly, professional, and positive first impression on our members, their guests, and the general public through a professional and friendly demeanor including telephone skills, dress, and personal grooming.
· Greet and assist members with check-ins
· Route phone calls, members, and guests to the appropriate gym staff to promptly and efficiently handle new memberships, customer service issues, etc.
· Assist in the maintenance and cleanliness of the gym and other high traffic areas through frequent walk throughs and checks.
· Social media postings
· Self Starter
And have…
· A passion for customer service and making people smile
· An interest in fitness
· A strong desire to grow within our company
· The ability to exhibit outstanding customer service in high stress and high paced situations
· Experience using a computerized database and check-in system, including searching, changing and updating information
· Bi-lingual Spanish speaker is mandatory for this position.
Plus (but not required)
· Fitness club experience
· Customer service experience
We’d love to meet you! Let’s talk!
Certifications/Education Level
· High School Diploma or equivalent
Job Type: Part-time
Salary: $18.00 /hour
Education:
· High school or equivalent
Job Type: Part-time
Pay: From $18.00 per hour
Job Type: Part-time
Pay: From $18.00 per hour
Expected hours: 30 per week
Benefits:
Schedule:
Education:
- High school or equivalent (Preferred)
Experience:
- Microsoft Office: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location: In person