20 Best program assistant jobs in Chicago, IL (Hiring Now!)

Medical Support Assistant (Advanced)
Veterans Health Administration —Chicago, IL
Answering phones, greeting patients, relaying messages to appropriate staff inside or outside of the unit, scheduling, canceling, re-scheduling patient…
$49,249 - $64,026 a year
Wellness Assistant Coordinator
Project Vida Inc. —Chicago, IL
Excellent presentation, communication and conflict resolution skills *Reliable transportation and a valid driver’s license is REQUIRED*.
$45,000 - $55,000 a year
Quick Apply
2d
Program Coordinator l
AltaStaff, LLC —Chicago, IL
Screen members by priority for case management (CM) assessment. Data enter assessments and authorizations into the system. Assess and monitor inpatient census.
$22 an hour
Quick Apply
Accounting Clerk/Administrative Coordinator
Fotofab LLC —Avondale, IL
Various administrative tasks, such as processing documents, filing and data entry. Answering phone and transferring calls to the appropriate department.
$22 - $25 an hour
11d
Leasing Agent/Administrative Assistant
Alto Realty —Chicago, IL
Prepare leasing agreements and conduct credit checks. Proficiency in phone etiquette and customer relationship management. Coordinate move-ins and move-outs.
$23 - $25 an hour
Quick Apply
2d
Oral Surgery Patient Coordinator, Administrative Role
Chicago Oral Surgery and Implant Center —Chicago, IL
Answer incoming calls and respond to inquiries from current and potential patients. Strong computer skills and telephone skills, Microsoft Office experience…
From $22 an hour
Quick Apply
Executive Assistant
The Chicago Lighthouse —Chicago, IL
Performs general administrative tasks such as answering and screening telephone calls and emails, copying, filing or preparing documents, processing mail, and…
Estimated: $48.2K - $61.1K a year
Software Support Specialist
Computer Information Concepts —Chicago, IL
Ensure that less than 10% of total calls are escalated. Ensure that customer support calls are handled in a timely manner and do not lie stagnant for more than…
$40,000 - $58,500 a year
Quick Apply
11d
Executive Assistant
Saint Anthony Hospital —Chicago, IL
Greet visitors at the front desk in a professional manner. Perform general clerical duties, including photocopying, faxing, and filing.
$66,544 - $80,038 a year
Quick Apply
10d
Conservation Program Coordinator
The Nature Conservancy —Chicago, IL
The Program Coordinator will take on additional duties to enhance the work of the team, including, but not limited to, developing documentation; providing…
$60,000 - $73,000 a year
4d
Recovery Support Specialist 3rd Shift + Part Time + Bilingual English/Spanish
NAMI (National Alliance on Mental Illness) —Summit Argo, IL
Complete Risk Assessment screenings on all new guests, guests with a change in symptoms, and/or guests who have not been seen in the last 3 months.
From $23 an hour
Quick Apply
Youth Program Coordinator
Northeast DuPage Family and Youth Services —Addison, IL
These programs will provide youth with safe environments and caring adults to guide them toward educational and social success, help them develop marketable…
$28 - $30 an hour
Quick Apply
5d
Program Assistant
Cordia Senior Residence —Westmont, IL
Assist the Program Director in all aspects of event and outing planning including phone calls, advertising, managing to the assigned budget, help coordinate…
$17 - $23 an hour
Quick Apply
3d
Administrative Assistant
Jewel-Osco Distribution Center —Melrose Park, IL
Answer telephone calls, tactfully handle inquiries and transfer to appropriate party. Incumbent may use calculators, keyboards, telephone, and other office…
$23 - $28 an hour
11d
Bilingual Match Support Specialist
Big Brothers Big Sisters of Metropolitan Chicago —Chicago, IL
Bachelor’s degree in social services, human services or related field required. Through scheduled in-person, telephone and electronic contact with parent, child…
$45,000 - $47,000 a year
Quick Apply
Dental Billing Coordinator/Administrative Assistant
Band & Wire Orthodontics and Pediatric Dentistry —Clarendon Hills, IL
Other duties include answering patient phone calls, scheduling appointments and checking patients in/out. Dental receptionist: 1 year (Required).
Estimated: $37.9K - $47.9K a year
Quick Apply
Care Coordinator, Choices for Care Program
North Shore Senior Center —Niles, IL
O Current driver’s license and access to a vehicle. Bachelor's Degree (BA) from four-year college or university in social services or related field.
$40,000 a year
Quick Apply
Temporary Program Assistant 2
Northwestern University —Evanston, IL
Screening calls and visitors, scheduling appointments, basic bookkeeping, ordering supplies, employing Microsoft Office Suite, and making meeting arrangements.
4d
Administrative Assistant
Goldberg Kohn —Chicago, IL
Bachelor's degree in business or a related field preferred. Must have a high level of proficiency in MS Office (Outlook, Word, Excel, PowerPoint) and ZOOM or…
From $50,000 a year
Quick Apply
Legal Administrative Assistant
LHH Recruitment Solutions —Chicago, IL
E-filing approved documents on various court portals. State and Federal electronic court filing experience. Proficiency in Microsoft Office, e-filing systems,…
$60,000 - $70,000 a year
Quick Apply
4d

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Medical Support Assistant (Advanced)

Veterans Health Administration - Chicago, IL

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Job Details

Full-time $49,249 - $64,026 a year

Qualifications

Customer service
English
High school diploma or GED
Trade school
Clerical experience
Medical terminology
Under 1 year

Full Job Description

Summary

This Advanced Medical Support Assistant (AMSA) position is located in the PAS Department at the Jesse Brown VA Medical Center 820 S Damen Ave, Chicago, IL 60612. The Advanced MSA provides specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model.

Qualifications

Basic Requirements:

The following are the basic requirements and amounts of experience and/or education required to qualify for this position
Creditable experience is defined as, experience that demonstrates the knowledge, skills, and abilities (KSA's) associated with current Medical Support Assistant responsibilities
Experience satisfying this requirement may be paid/non-paid employment as a Medical Support Assistant
CITIZENSHIP: Must be a United States Citizen
ENGLISH: Must be proficient in basic written and spoken English
EDUCATION/EXPERIENCE: Must possess six (6) months experience of clerical, office, customer service or other administrative work that indicates the ability to acquire the particular knowledge and skill necessary to perform the duties of the Medical Support Assistant
OR Must have successfully completed one (1) year above high school
This education must have been obtained in an accredited technical school, junior college, college or university
One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university.(TRANSCRIPTS REQUIRED) OR Equivalent combinations of experience and education are qualifying for entry level
(TRANSCRIPTS REQUIRED) IN ADDITION TO MEETING THE BASIC REQUIREMENTS LISTED ABOVE, YOU MUST MEET THE GRADE REQUIREMENTS AT THE GS-6 LEVEL TO QUALIFY FOR THIS POSITION
GS-6 LEVEL GRADE REQUIREMENTS: SPECIALIZED EXPERIENCE: Must have at least one (1) full year of experience that is directly related to the duties of a MSA and that equips you with the particular knowledge, skills, and abilities to perform successfully the duties of this position
To be creditable, this experience must be equivalent to the next lower grade level, GS-5, and demonstrate the knowledge, skills, and abilities associated with current MSA responsibilities
Experience at this level includes but is not limited to: Advising clinical staff on current administrative processes
Answering phones, greeting patients, relaying messages to appropriate staff inside or outside of the unit, scheduling, canceling, re-scheduling patient appointments and/or consults including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines
Entering no-show information; monitoring appointment requests from multiple electronic sources; participating in huddles with other MSAs and/or clinic staff to determine the daily needs of the clinic, monitoring both inpatient and outpatient appointments in areas of responsibility; verifying and updating demographics and insurance information when patient's check-in for appointments
Coordinates administrative functions relating to emergency and non-emergency transfers to other VA facilities or private hospitals and determines appointment type based on the patient's eligibility status (i.e., TRICARE, sharing agreements, collaterals, research patient, VA employee, etc.)
AND KNOWLEDGE, SKILLS, AND ABILITIES: In addition, applicants must demonstrate the following KSAs: KSA-1
Ability to collaborate and communicate with a wide range of medical clinicians across multiple disciplines to accomplish team goal setting to ensure medical care to patients is met
KSA-2
Ability to independently set priorities and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulations
KSA-3
Ability to communicate tactfully and effectively, electronically, by phone, in person, and in writing
This may include preparing reports in various formats and presenting data to various organizational levels, as well as resolving patient concerns
KSA-4
Advanced knowledge of the technical health care process (including, but not limited to: scheduling across interdisciplinary coordinated care delivery and/or care in the community models and patient health care portals) as it relates to access to care
KSA-5
Advanced knowledge of policies and procedures associated with interdisciplinary coordinated care delivery and/or care in the community operational activities that affect the patient flow, and patient support care to include, but not limited to appointment cycles, outside patient referrals, follow-up care, overbooking, provider availability, etc
KSA-6
Advanced knowledge of medical terminology due to the technical nature of language utilized by clinicians
References: VA Handbook 5005/117, Part II, Appendix G45, Medical Support Assistant Qualification Standards, dated August 1, 2019
This can be found in the local Human Resources Office
Physical Requirements: The work is primarily sedentary
Physical demands do not exceed those of a typical office setting
There may be some walking, standing twisting, turning, sitting, pushing, bending, repetitive keyboarding, or carrying of light items
Some positions may require sitting for long periods of time at a computer terminal typing data while talking on a telephone headset
Work Environment: The work environment involves everyday risks or discomforts, which require normal safety precautions
The work requires safe work practices with office equipment, avoidance of trips and falls and observance of fire regulations
The work area is adequately lighted, heated and ventilated
The employee works in a close proximity to patients, and is therefore, exposed to communicable diseases
Some exposure to verbal abuse may be experienced in certain positions.

Duties

"The Advanced MSA (AMSA) utilizes numerous advanced patient systems in support of multiple clinics involved in an interdisciplinary coordinated care delivery model.
Duties include, but are not limited to: - Coordinates with the patient care team to review clinic appointment availability.

Schedules new and established patient appointments.
Tracks and facilitates completion of encounters and consults.
Participates in team huddles and team meetings to manage and plan patient care.
Sets priorities and deadlines, adjusting the flow and sequencing of the work to meet team and patient needs.
Works with the team to reinforce the plan of care and self-help solutions and entering appropriate information into the electronic record.
Monitoring pre-appointment requirements to assure readiness for patient visit/procedure (e.g., X-ray, lab work).
Manages electronic wait list to verify and validate accuracy and resolve issues.
Participates and provides input in problem solving on operational issues or procedures in team meetings.
Performs administrative follow up actions.
Participates in and independently following up on team huddles by sharing information and collaborating with the medical team to assure continuity of care.

- Evaluates patient information and clinic schedule lists to determine whether patient is vested.- Gathers information and collects/compiles data to meet the needs of the service.

Educates providers about shared patients (those who receive their care at multiple VAs or those who have care in the community) and brings to the attention of the providers.
Takes care of inventories, supplies, and office supplies.

Work Schedule: 1st shift 8:00am-4:30pm, 2nd shift 4:00pm-12:00am, and 3rd shift 12:00am-8:00am.
Work schedule will be discussed at interview.
Telework: Not Available Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required"

Apply Now

program assistant jobs in Chicago, IL

Medical Support Assistant (Advanced)

Wellness Assistant Coordinator

Program Coordinator l

Accounting Clerk/Administrative Coordinator

Leasing Agent/Administrative Assistant

Oral Surgery Patient Coordinator, Administrative Role

Executive Assistant

Software Support Specialist

Executive Assistant

Conservation Program Coordinator

Recovery Support Specialist 3rd Shift + Part Time + Bilingual English/Spanish

Youth Program Coordinator

Program Assistant

Administrative Assistant

Bilingual Match Support Specialist

Dental Billing Coordinator/Administrative Assistant

Care Coordinator, Choices for Care Program

Temporary Program Assistant 2

Administrative Assistant

Legal Administrative Assistant

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