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Merrill Gardens is hiring for a Resident Care Director! We have positions available full time M-F 9am- 5pm. If you want a career with kindness and are a team-focused individual with a deep commitment to customer service, please start the online application process to become part of the Merrill family!
We offer our employees:
- Highly competitive pay!
- Benefits that include medical, dental, vision, 401(k) with generous company match, vacation & sick time, holidays, and more!
- A free daily meal!
- A stable career with a long-term company committed to our team members for 30 years.
- A rapidly growing company with opportunities for advancement!
Our Resident Care Director is responsible for:
Provide a high level of customer service to residents and Team Members by achieving the standards outlined in the HERO program.
· Overall 24/7 accountability for clinical care coordination for assisted living residents, ensuring all programs and services are delivered according to the philosophy and standards of Merrill Gardens.
Resident Services:
· Develops and implement the highest standards for assisted living services.
· Works directly with the residents to evaluate needs and services.
· Conducts and/or assist with electronic evaluation of incoming residents, and with periodic re-evaluation, to ensure services rendered are documented and charged for according to Merrill Gardens’ policies.
· Implements services during new resident move-in; helps resident with orientation to and adjustment to the community.
· Provides direct care to residents as needed according to their identified service needs.
· Accurately assesses, communicates, and documents resident status. Observes and reports any significant changes in resident behavior and health to the GM, physician, and family per state regulations.
· Conducts regular meetings with residents and their families to ensure their needs are being met.
· Communicates with resident family members, physicians, and pharmacists as needed regarding residents and services provided.
· Ensures all Resident Rights and Responsibilities are protected and enforced. Recognizes and assists in the
· prevention of elder abuse, neglect, and exploitation and reports to the appropriate sources per state regulations.
· Addresses difficult resident behaviors with dignity and respect.
· Guarantees compliance of all State Rules and Regulations of assisted living.
Supervisory Responsibilities:
· Provides team members with coaching, feedback, and developmental opportunities.
· Challenges and inspires team members to achieve results.
· Evaluates team members’ skills and competencies and ensures the completion of performance reviews.
· Sets clear expectations and holds team members accountable for performance.
· Oversees training and development of team members directly and indirectly managed; ensures training and certification of all AL staff is completed as required by Merrill Gardens and state regulations.
· Provides coaching, direction, and leadership support to team members to achieve employee engagement and customer delight.
Job Type: Full-time
Pay: From $62,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person