13
call center manager jobs in Philadelphia, PA
Center City Legal Service —Philadelphia, PA
Become an expert in our software system and business to accurately fix problems and answer questions from the staff. Facilitate bi-annual evaluations of staff.
$37,000 - $40,000 a year
Quick Apply
InspiriTec —Philadelphia, PA
Provide informal monthly feedback, conduct formal quarterly skills of agents and report progress against goals (includes skills analysis and call monitoring).
Estimated: $61.3K - $77.6K a year
Quick Apply
3d
Sun East Federal Credit Union —Aston, PA
This role supports the Call Center with answering incoming calls, conducting outgoing calls regarding member accounts, problems and/or transactions and handling…
Estimated: $47.2K - $59.8K a year
Quick Apply
Cubesmart —Malvern, PA
Bachelor’s degree or equivalent experience in Business or related field. Analyze data trends to identify root causes of issues and assist in developing…
Estimated: $68.5K - $86.7K a year
MidLantic Urology —West Chester, PA
The Call Center Supervisor answers phones promptly and professionally, and is responsible for scheduling patient appointments, entering and updating patient…
Estimated: $47K - $59.5K a year
Quick Apply
Penn Medicine —Radnor, PA
Must provide assistance with day to day responsibilities regarding answering incoming patient calls, practice reports, MPM messages and voice mailbox retrievals…
NCB Management Services Inc —Trevose, PA
Monitor floor activity and both outbound and inbound calls to assist employees/ customers. The ability to diffuse and take over escalated calls while…
Estimated: $40.5K - $51.3K a year
Quick Apply
MetaSource —Bristol, PA
Monitor and Guide: Observe service calls to ensure employee tone, technical accuracy, and conformity to company policies and procedures.
$20 an hour
Quick Apply
Andersen Corporation —Philadelphia, PA
Leads a work force of Andersen Technicians, independent contractors, and participants in the Andersen Dealer Service Network.
Estimated: $85.9K - $109K a year
Quick Apply
Netcarrier, Inc. —Lansdale, PA
Assist with general customer complaints including escalated calls regarding customer service issues and when necessary, act as a point of contact (along with…
From $21 an hour
Quick Apply
LEN THE PLUMBER LLC —Bala-Cynwyd, PA
Work cohesively with Customer Service to ensure proper booking of calls based on the needs of the customer and problem resolution as necessary.
$70,000 - $90,000 a year
Quick Apply
Marsh McLennan Agency —Conshohocken, PA
Assess & leverage risk and develop contingency plans if needed; Coordinate the gathering of business requirements and development of functional design…
Deloitte —Philadelphia, PA
Cross-channel customer engagement strategy, design and development (web, mobile, social, physical) eCommerce strategy, implementation and operations.
Estimated: $132K - $167K a year
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