About Questroom
Questroom, an immersive escape room company, arose from California. Since, it is located in the heart of Hollywood, the immersion experience have to be incorporated well. This is the first Questroom in Texas.
Job description
Questroom is looking for a new Awesome Game Master and performer to join our awesome team! You will step into a world of fantasy and mysteries. The ideal candidate is a positive enthusiastic person with good stamina, is comfortable interacting with people, wearing costumes, masks - and able to do different voices/accents.
We need someone who is bright, quick at learning new things, great at problem-solving, doesn’t get bored easily, takes initiative, and gets along with all sorts of people. You will need to have reliable transportation and be able to come in within 30 minutes for CALL-IN shifts.
Weekends and occasional CALL-IN shifts are a must. Actors, escape room enthusiasts, gamers, and performers - this might be a great fit for you. We need someone with full availability for Friday - Saturday - Sunday. Other than that, it can be flexible for gigs/auditions, school, etc.
Benefits of working for us include:
● A dynamic and fun work environment
● Team building events and staff competitions
● Career development opportunities
● Flexible scheduling for gigs and auditions
● Opportunities to perform and create
● Opportunity to have Call-In rates.
● Employee discount
Duties include but are not limited to:
● Hosting players in and out of their rooms, explaining rules, performing an intro monologue to each room, and acting as different characters inside the room etc.
● Being on CALL-IN during Weekdays (Mon-Thur) where if a game books, you come in at $14 an hour for a minimum of 2 hours.
● Giving excellent customer service while checking people in, out, taking payments, upselling rooms, and providing information.
● Operating games and monitoring player's progress, making sure players do not break rules or damage property.
● Communicating with players during the game, clearly explaining what they need to do, give hints - this must be done in character over the mic.
● Cleaning and maintaining location, performing daily tests of the rooms to ensure the functionality of the room, that all tech is in order, and that they are ready to go.
● Create social media content for the company
● Contribute to creative aspects of events, marketing campaigns, and room evolution.
● Answering phones, emails and general small admin tasks.
● Assisting other game masters with different tasks.
● Certain game masters will perform/act for (Inside) certain rooms, and each room requires some performing before the players enter.
Requirements:
● Computer literate and tech-savvy
● Able to wear headphones and to watch a computer monitor for several hours while listening to players in the room
● Great customer service, ability to explain rules in a clear and entertaining way, able to handle dissatisfied customers
● Some performing is required - Actors highly encouraged to apply
● Able to clean, sweep, vacuum, mop, dust, tidy and lift up to 30lbs, physically fit enough to climb (easy)
● Great at working with a team, communicating with team members and managers in a positive, respectful, and open-minded manner.
● Able and capable of working in the dark
Pay:
Starting at $11.00 for regular shifts. $14 for CALL IN
*Family and Friends discount on all games
*Certain small bonuses
*Holiday Pay $14 an hour
Application Instructions:
● Cover letter - Why do you want to work at Questroom? *applications with no cover letters will not be considered
● We would prefer applicants who live within 30 miles from Plano, TX location. We do not provide virtual interviews
● Attach your latest resume (PDF)
● Attach performance/acting resume if relevant (PDF)
● Confirm weekend availability and ability to do on call, “CALL-IN”
Job Type: Part-time
Salary: From $11.00 per hour
Schedule:
● 4, 8, 10 hour shifts
● Holidays
● On call
● Weekend availability
Supplemental pay types:
● Bonus pay
● Tips
COVID-19 considerations:
Hand sanitizer provided, all customers are required to Sanitize or use handwipes
Application Question(s):
● Why do you want to work at an Escape Room?
● Tell us a little bit about your experience performing
Education:
● High school or equivalent (Required)
Work Location: In person
Job Type: Part-time
Pay: From $11.00 per hour
Expected hours: 16 – 29 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Holidays
Education:
- High school or equivalent (Required)
Language:
Shift availability:
- Night Shift (Required)
- Day Shift (Required)
- Overnight Shift (Preferred)
Ability to Commute:
- Plano, TX 75074 (Required)
Work Location: In person