Summary:
The Production Technical Operator position consists of troubleshooting aerospace product at both a unit level and Circuit Card Assembly level. When troubleshooting circuit card assemblies, the Production Technical Operator is looking at failed circuits, isolating the fault down to a component level, then dispositioning the repair procedures. Candidates need to be strong with analog and/or digital electronics and embedded systems, with an emphasis on analog. The Production Technical Operator will need to be capable of using standard electrical lab and test equipment. Familiarity with more advanced troubleshooting tools is a plus. The Production Technical Operator will also support our manufacturing floor as needed to ensure that product continues to move through the process, and play a vital part of instilling our company’s value of maintaining a lean culture. This includes constantly looking for continuous improvement opportunities.
Because of the need for consistent, in-person collaboration and/or the requirement to perform all work onsite due to the nature of this particular role, it will be performed full-time on site.
Detailed Description:
Work guided by diverse procedures, processes and/or technical methods of varying complexity. Incumbents have some freedom to select best methods and procedures to follow to complete assignments. Tasks are complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations. Decisions/actions may have an impact beyond the job’s immediate work unit or team. Work conducted under general Supervision. Situations not covered by standard processes, procedures and methods are referred to expert resource. May provide functional guidance to others performing similar work and/or act as team lead. May demonstrate work methods to new employees. Deals directly with immediate supervisor, co-workers and team members, engages in exchange of factual information and provides some explanation in a problem solving capacity; interactions with external contacts, if applicable, requires exchanging factual information and providing some explanation.
As a specialist for an assigned specific area, directs and succeeds specific work skill (know-how) to group members. Works under the direction of managers or with engineers to manufacture and/or test prototype and/or new customer products. And also, in situations not covered by standard processes, procedures and methods, he/she may give his/her suggestions to engineers/managers to establish methods and procedures for production/testing which are applicable to the situation. Furthermore, recognizes the point of issue related to Design, and may inform and/or ask the design engineer to take corrective action.
In addition to the above, ability to create work instructions and/or test procedures with consideration to actual work environment and rationality based on limited information at hand. Furthermore, using the above said work instructions and/or test procedures, ability to appropriately establish required training programs for customers and provide direction to employees on the work and/or test methodologies.
Performs tasks such as, but not limited to, the following:
- Provides technical support and coordination required to produce prototypes.
- Provides feedback to relevant technical and/or support groups to ensure smooth ramp-up from prototype to full production.
- Reviews and accurately interprets customer specifications.
- Provides daily support to production engineering initiatives that includes areas related to quality, processes, industry and exploitation technology.
- Facilitates identification of problems and resolution of defects in facilities and/or processes.
- Provides assistance to reduce cycle times and improve process flow.
- Gathers data related to specific standard time, costs and bottlenecks.
- Develops programs for automated visual inspection, to capture data on initiatives related to statistical reports on process management.
- Designs and develops highly specific test tools to establish interfaces between products and specific computer systems that control automated testing units.
- Designs and develops custom circuits and adaptors to establish interfaces between functions & highly specific circuits for new products and computers.
- Applies specialized testers to existing auto-testers.
- Develop complex programs to handle computer languages to control auto testers based on various types of programming.
- Performs complex tests, debugging, fault analysis, modification of electric circuits and validation of design for new and/or prototype products based on limited instruction from electrical and/or mechanical engineers.
- Undertakes work related to product specification, circuit and design drawings: performs assembly, test, debugging, repair and modification of prototype for new products.
- Functions as the focal point for all product data related to technical issues.
- Facilitate communication with customers to enhance quality or process yields related to product data release procedures.
- Limited participation in component selection, BOM maintenance, circuit drawings, manufacturing and test requests.
- Addresses design debugging, validation, design change process.
- Coordinates component purchasing, test and assembly activities.
- Performs test and analysis to ensure high performance assembly and products are in compliance to specification.
- Is accountable for issuing timely and accurate test data, generating reports, interfacing with customers and examining issues with design teams.
- In some cases, in order to satisfy customer request for changes, may need to support production system technology in relation to the design and implementation of a production system layout.
- Possesses extensive knowledge and skills related to soldering and rework procedures for all products, and ability to provide technical guidance to operators as well as, ability to perform tasks related to assembly (chassis/boards), modification, and design changes.
- Ability to accurately interpret customer specifications and create standard procedures that lead to improving quality of products with design changes and/or process yields.
- Possesses skills to support production system technology related to manufacturing methods.
- Possesses foundation skills and appropriate technical / leadership skills.
Knowledge/Skills/Competencies:
- Must possess specific certifications as defined by site operations.
- More advanced manufacturing system knowledge.
- Ability to identify problems in the assembly process and/or with assembly components and to further, address such problems.
- Possesses knowledge of product quality, soldering specifications and SMT processing systems.
- Ability to set up, operate, and maintain assembly and hand soldering of equipment and tools.
- Knowledge and understanding of board assembly process and product process flow.
- Ability to manufacture / test products with best methods or procedures in situations not covered by standard processes, procedures and methods.
- Has ability to communicate effectively with a wide variety of internal and external customers.
- Knowledge of computer applications and the ability to accurately perform tasks in the applications appropriate to the area e.g.: Word, Lotus Notes, Excel and Documentation control systems.
Physical Demands:
- Duties of this position are performed in a manufacturing environment with occasional to frequent exposure to elements such as noise, dust, chemicals, operating machinery, temperature extremes, etc.
- Duties of the position require periodic light physical effort and exertion including prolonged repetitive motions requiring manual dexterity, precise hand/eye coordination, sitting in confined workspaces, using tools and equipment, as well as, moving and handling materials.
- Duties may require periodic heavy manual labour including lifting objects.
- Duties require extended periods of sustained visual concentration on detailed documentation and product assemblies.
- Above demands are to be carried out within the local existing Health and Safety guidelines.
Typical Experience:
- Advanced-level technical skills and knowledge of technical requirements
- Electronics component level troubleshooting and instrument familiarity (analog and digital) on a wide range of product
- Ability to interpret technical specifications
- Ability to communicate and work well within a technical team
- Ability to learn and work in a fast pace environment
Typical Education:
- High school diploma and/or has taken additional courses after high school, or an equivalent combination of education, experience and/or commitment towards further additional education
- Educational Requirements may vary by geography
Preferred Education, Experience, & Skills:
- Associates Degree in EE, EET, ECE, ECET or Bachelor’s Degree in EET or EE, or equivalent technical degree program.
- Lean Manufacturing experience
- Proficient in isolating electronic failures to root cause
- Ability to interpret and apply specifications, standards, and customer requirements
- Proficiency coordinating and organizing multiple activities in a team environment
- Advanced-level technical skills, knowledge of technical requirements, and system flows skills relevant to job/area of work
Notes:
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties for any function are subject to change at any time
Job Types: Full-time, Temp-to-hire
Pay: $20.00 - $23.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
- Morning shift
- Overtime
- Weekends as needed
People with a criminal record are encouraged to apply
Ability to commute/relocate:
- Tucson, AZ 85737: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Will you now or in the future require sponsorship?
Experience:
- Manufacturing: 1 year (Required)
- Wire Bonding certified: 1 year (Required)
- Soldering certified: 2 years (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Preferred)
Ability to Relocate:
- Tucson, AZ 85737: Relocate before starting work (Required)
Work Location: In person